Love the haircut but issues with app
App Busted
I second the review from MrWho
Love it
Developers need training
Why not have this at the start or is the goal to just capture or info to sell to others???
Response from developer
Hi MrWho, We're terribly sorry you had a bad experience. In response to customer feedback, the most recent version of the app (1.6.1, the version you are running) does offer the option to check your address for availability before providing any other personal information. We're sorry, we will work to make this easier to notice in our next update. We do take your privacy concerns very seriously, we were unable to find your account by the name "MrWho", but if you contact support@spadash.com we would be happy to have your account information removed entirely from our system.
Address
Response from developer
Hi TMartin Ez, Thank you for providing your feedback. In response to this, we have improved our address look-up and provided a way for you to let us know if you find an address that is not as expected. If you need any other assistance, please contact support@spadash.com and we will be able to fix or create your address. Thank you!
No way to see reviews of view profiles
Would like to see profiles, and reviews before booking an appointment.
Response from developer
Hi dernyul, thank you for providing your feedback. We are very selective about who we accept as SpaDash Pros, but we understand your concern and are sorry you did not feel comfortable using our service. I'm happy to share that we have added profiles and reviews for our SpaDash Pros, so you can read more about them and gain confidence in their abilities before scheduling an appointment. Thank you for sharing your feedback, we will continue to add features and improve the user experience in the app. If you have any further feedback or comments please don't hesitate to email support@spadash.com. We would be happy to assist you further. Thank you!
