Don’t bother
Awful, constantly crashes, will not connect to the SV network it recommend. Have to turn off everyday to reset and then again when it won’t connect. I would rather manually work the spa as this app is so frustrating. Do not bother installing.
Add function - Heat on demand
The app is very useful and convenient and has been vastly improved over the years. Thank you.
I would like to recommend a heat on demand function. Often I have the heater come on during the filtration cyce. During summer in the morning and winter in the evening. However there are times when the water is not warm enough outside those times. I would like to suggest a quick pre-heat function for when you feel like a spa and you know the water temperature has dropped.
I would like to recommend a heat on demand function. Often I have the heater come on during the filtration cyce. During summer in the morning and winter in the evening. However there are times when the water is not warm enough outside those times. I would like to suggest a quick pre-heat function for when you feel like a spa and you know the water temperature has dropped.
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Annoying
It mostly shows offline when going into the app.
Update 2025, ok
Generally the update UI and skin looks better IMO - the only glitch I’ve found is setting the date via the app. You can only set the date (day/month/year) on the app because presumably it has a calendar that then works out what day of the week that is. However I had my spa on a different day (Sat v Sun) even though the dates were the same. The spa itself allows you to change the day as well as the date of the month. No big deal but if you’re running the week cycle or whatever, the day becomes important. Just seems that when you set the date on the app, it doesn’t flash the spa with the corresponding day.
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garbage
still can’t do basic functions have to try 2 to 3 times.
Heater controls are terrible
Since the latest update it wont allow me to set a temperature quickly.
I am forced to use the minus and plus buttons. It takes a long time to increase the temp from say 20 degrees (when I switch off heating) up to 35.
Please redesign the heater controls, the previous controls was fine.
I am forced to use the minus and plus buttons. It takes a long time to increase the temp from say 20 degrees (when I switch off heating) up to 35.
Please redesign the heater controls, the previous controls was fine.
Temperature control 👎
Temp selection scale is for indication only. Should be a slide to adjust temp. The + and - temp adjust has no hold down to adjust quickly instead requires numerous singular taps that keeps stopping you with a please wait notification in between taps. Considering the temp change function is probably the most used part of the app, this update is a complete disaster that deserves a review of minus five stars.
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Poor Upgrade
The new layout is a step back, the old one was easy to use and simple and informative screens,
Now very confusing, lack of current status. Navigating beyond the main screen is not user friendly.
Keep it simple, no need to try and make it look flash when it fails to make it simple to use
Now very confusing, lack of current status. Navigating beyond the main screen is not user friendly.
Keep it simple, no need to try and make it look flash when it fails to make it simple to use
Backwards Step
Sorry, but this major app update is a big backwards step and very frustrating. The app is unstable (regularly crashes) and it often takes several attempts to change settings like temp and sanitise spa (you change a setting and it doesn’t keep it). Most key settings should be visible and changeable on 1 home screen. Much of the previous app design should have been retained. It’s handy being able to make remote spa setting changes, but this app needs another revamp for it to be truely useful. The above issues have nothing to do with poor wifi connection as modem and spa module are nearby and signal strength is good. Please try to improve and update this app asap. Thanks.
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PaulB
App has been upgraded (I hope). I like the facelift but on the first day it was offline for hours. Not a good start. It is working fine now but it seems that the inbuilt heating element is no although the App has it showing as switched off. I just use the heat pump and if the heating element is on it uses a lot more power. Frustrating. Let’s hope things improve quickly.
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Offline more often than not
This app happens to be one of the most frustrating parts of my spa. Although I love my spa experience, this app is often off-line and it really frustrates all of us when all we want to do is just be able to relax in our spa and have ease of use of the app. As far as the lighting options go- I really think they need to have one of those light wheels that can use that can change the LED light settings to any colour or gradient. It just makes way way more sense than the options of lights offered in the app. It would be great if the developers actually listened or read these reviews and action this straightaway because this app has literally caused more frustration than it's worth.
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Not Great
This App is so frustrating. It is down a lot so I regularly have to turn the spa off and then in again. It is happened regularly currently. Also, at times the sleep time schedule just doesn’t work. I use a lot of Apps and this one rates as the worst. When it works it’s fine, but often I cannot use it as it has disconnected.
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A lovely thing
The app works as it should in most applications. Although it would be nice if the software engineers could add more colour choices for the lights or at the very least get turquoise right - it’s more like green currently! It’s my wifes favourite colour and have to resort to the panel sadly and as it is in the #20s - it requires a lot of “nexting” to get to. Grrrr
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Poor app
When it works it’s fine. But the App is down far too often.
Smartlink is not smart
Great idea so poorly executed
Seems to be set up for techs then sold to retail.
I have had this for four years - nothing but trouble
Hard to connect - drops out all the time - poor range
Now refuses to see or connect to my networks.
Keep your money and don’t do wifi on your spa!!!!!
Seems to be set up for techs then sold to retail.
I have had this for four years - nothing but trouble
Hard to connect - drops out all the time - poor range
Now refuses to see or connect to my networks.
Keep your money and don’t do wifi on your spa!!!!!
Losing Connectivity
App has steadily improved over the past 8 years, but over the last couple of months, we have had to turn the spa on and off a number of times to re establish the connection between the spa and the app. No reason for this as service provider, modem, phone etc. is exactly the same. No problem with any other app.
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Good but some opportunities
The app is great for adjysting settings but it would be great if it also had Apple Watch version and if it also controlled the audio like on the spas screen.
Works Well
Not sure why the reviews are so negative- maybe because people can only be bothered to complain? Does exactly as expected and gives more functionality than on my SpaNET Mini controls on the hot tub, such as a second sleep period, peak electricity time avoidance and the ability to turn it up and down from anywhere. Nice simple interface, very pleased!
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Worst App Ever
I spent the entire day spinning my wheels and following instructions to a T. Could get app to find my network. Then I plugged in the password and it crashes every time. Have no idea who to contact to get my spa to operate properly.
Good but needs work
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