my nib NZ vs SpaNET SmartLink
Price, ratings, monetisation and update history for both apps, side by side β with what reviewers say about each.
my nib NZ
Manage your health insurance policy and make claims easily on your mobile device. Access policy details, update personal information, and find healthcare providers. Includes a health and wellbeing tool.
- Make health insurance claims
- Request pre-approvals
- View policy summary
- Update personal details
- Find healthcare providers
- Access health and wellbeing tool
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my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands β when and where it suits you. What can you do on my nib? Make a claim: Fill in the details and take a photo of your receipt to make your claim. Request a pre-approval: Know what youβre covered for and how much you can claim. Manage your cover: View your policy summary and check what your plan covers. Update your personal details: Update your name, contact details, payment method and frequency. Send us a message: Need to get in touch with us? Raise a query and weβll get back to you as soon as we can. Find a provider: Search our directory to find a private healthcare provider in your area. Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing. Please note: This app is for nib New Zealand customers only. More about nib At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 yearsβ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.
SpaNET SmartLink
Control your spa remotely from any location with this app. It connects to a WiFi module to manage all spa settings, including temperature, pumps, and lights. Optimize your spa's energy usage and even use voice commands via Alexa.
- Remote spa control
- Adjust temperature and settings
- Control pumps and lights
- Energy cost reduction
- Voice control with Alexa
- Multi-lingual support
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The SmartLink WiFi module and app allow you to connect to and take control of your spa remotely from any location at any time. The SmartLink module connects to any model SV controller and then uses your home WiFi network to facilitate communication between the app server and the spa. The SmartLink app becomes a mobile, wireless remote for your spa enabling complete control of all settings and accessories including pumps, blowers and LED lights. Simple to use touch screen menus provide total control of all spa settings. Adjust set temperature, operating mode, filtration time, sleep or power save timers and more. Configure the spa to match your usage patterns or solar power generation, drastically reducing your heating costs and saving you thousands in energy costs over the lifetime of the spa.Β Link your SmartLink app to Amazon Alexa to control your spa by voice commands. The SmartLink app also has multi-lingual support automatically displaying English, French, German, Dutch and Spanish based on phone locale.
Screenshots
Verdict
The clearest difference is monetization model: SpaNET SmartLink at free against my nib NZ's ad-supported. SpaNET SmartLink also leads on iOS requirement (16.6 vs 18.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
my nib NZ ships an update fortnightly, SpaNET SmartLink every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | my nib NZ | SpaNET SmartLink |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 11.8% of reviews | 17.1% of reviews β better |
| Update frequency | Fortnightly β better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free β better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.6 | 16.6 β better |
| Further details β not scored | ||
| Size | 52 MB | 25 MB |
| Age rating | 17+ | 4+ |
| Developer | nib newzealand | Spa Net Pty Ltd |
Customer experience
my nib NZ
SpaNET SmartLink
Bugs and requests
my nib NZ
Reported bugs
45 issues- Cannot log in
- App crashes
- Submit button unresponsive
- App forces re-login
- Passwordless email verification issues
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- App doesn't retain information
- Claim disappears when switching apps
- App not working for years
- App logs out frequently
- Email code for login issues
- App glitches
- Registered email not recognized
- App crashes during claim submission
- App doesn't save bank details
- App redirects to browser
- Claim disappears when navigating away
- App not working consistently
- App asks for repeated information
- App is slow and annoying
- App logs out continuously
- App requires email code for login
- App has glitches
- App doesn't recognize registered email
- App crashes during claim lodging
- App doesn't retain simple information
- App UX is poor
- App feels like a reskinned web app
- App doesn't notify about updates
- App services are declining
- App login screen freezes
- App has a spinning wheel of death
- App hasn't had a bug fix in a long time
- Unable to enter Date of Birth for registration
- App won't let user register
- DOB field is unresponsive
- App won't open
- App keeps loading
- App requires account name even when provided
- Website login also not working
- App pin not accepted
- App shows incorrect password error
- App displays old data
- App doesn't show submitted claims
- App not supported on newer iPhones
- App requires pin every time
Requested features
5 requests- Option to remove pin
- Support for newer iPhone models
- Ability to add multiple receipts at once
- Option to save bank account details
- Autofill login details
SpaNET SmartLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
my nib NZ
No in-app purchases
SpaNET SmartLink
No in-app purchases






