Specialized Reviews: Is It Legit?

Specialized
Specialized
Specialized Bicycle Components, Inc.

Customer Experience

Positive experience50.6% of reviews
Neutral19.6% of reviews
Negative experience29.8% of reviews

~ Based on 526 written reviews from the US App Store.

What users say about Specialized

Is Specialized Safe?

Specialized appears safe based on user ratings. AppsHunter Safety Score for Specialized is 95/100.

This assessment is based on 11,662 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 11,558 App Store ratings for Specialized.

Is Specialized Legit?

Specialized appears to be a legitimate app. AppsHunter Legitimacy Score for Specialized is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

GPS speed

GPS speed isn’t completely accurate but other than that the app is amazing

Incredible

Love every aspect of the app and especially the bike zero regrets.

Good App

Doesn’t record accurately. Start balance and amount of battery used doesn’t tally with end balance. Next time I turn it on it has dropped again. Have reported several times but Specialized don’t even respond

Not dependable

Keeps dropping off and loosing data

Turbo Levo SL

SL is the Goldilocks bike and App allows fine tuning for assistance and distance as light weight makes features easier and more fun than my Epic or Stumpy or Full power Levo. Also display options
Allow me to leave my Garmin MTB bike computer at home!

Cool App

Love the ride details and ability to tune and see the health of the bike.

E-Help

Love the bike love the app. Able to conquer terrain like I am in my 30’s but in my mid fifties. Nothing wrong with a little help now and again.

Mr Green Mean

Today is actually my levo’s comp 3 Birthday! One year ago started a wonderful journey. Love my Levo

Not user friendly

Diverge, not an e-bike. Provide the option to max the data and hide the map. 95% of the time I don’t need a map and when I do (trails), the app does not help. The data is too small to see. Are riding with iPads? Easy fix but years later, no change.

Something is not working

I have been using the app for a couple years now. I mainly use the app to just track the full ride, though I did use it a lot in the beginning to get my power levels right. It’s great for that.

Today I took off on a 20 mile ride turning the app on and starting a ride at the very beginning, but not thinking to look at it. Midway through ride, I decided to take a look and see what my progress was. For some reason, the iPad paused, my ride pretty much as soon as I had started it. So I stopped the ride that I was on, restarted the app, reconnected it to my bike and monitored it a little bit more closely. It seemed to be tracking my progress, but I did not go through and look at the details.

When I finished my ride, it showed that I had not written any distance, though it did show that I had made some elevation gain and had a really oddly low average rider power. I will reset the app in my phone, but this is really concerning.
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W app

W app

Not happy

I can’t attach MY bike because it doesn’t fit your criteria. It doesn’t work with my old helmet connection was really important to me since I ride alone and I’m older. You all made a mess when you discontinued that component. Not HAPPY! 😤

Specialized App

The best application you can get.

No longer link to Apple Health app in iOS 27

I like the app, helps track my bike rides and customize my Como 3.0. Unfortunately the app link to Apple health app is broken with the new iOS 27 …

Bug introduced in 1.72.0 massively overpredicts calories from heart rate data

Rating 1 star to get dev attention: Since 1.72.0, any rides that use heart rate data from the Apple Watch are massively overpredicting calories burned by about double what it used to be. For rides that don't have any heart rate data, calorie burn predictions are reasonable.

Not sure if this happens with any other heart rate data, or if it's specific to Apple Watch, but this issue has been reproduced on my own and a friend's bikes.

Whatever you guys did to the calorie burn algorithm using heart rate data in this latest update needs to be reverted/corrected! Thanks!
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Easy to Navigate App

So far this app is the best I’ve seen for interface for E-bikes.. It’s seem-less user experience
Is very easy to navigate.. It also is constantly improving since I’ve had the Specialized App for the last year. Very impressed

Mountain Biking Colorado

This is the most amazing way to ride the crazy mountains in Colorado

Needs more functionality

Would love to be able to connect an Apple Watch to the Mastermind TCU on a Levo SL Gen 2 without the need for a phone. If you have cellular service on the watch it should be an easy ask. And also to be able to display my heart rate on the TCU as well. Says it does but only will work with my polar strap not the Apple Watch if I don’t have my phone with me.
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Bluetooth does not work

I have no bluetooth issues with anything except this bike and app

Great App / Tracker

Great App for tracking your rides with all the details you need.