Bad experience
Need urgent but app too lagging and can’t hit ack button. Login take too long
Bad experience
I am in on call rotation. Some situation needs to be urgent but the app took so long to sign in, lagging when ack the alert. Not recommended
Super FAST
The heck!! Do you know why hospitals are still using good ol pager? Cause they are simple, reliable and fast!! While your app is taking forever to load!! It is supposed for escalating urgent matters, yet i have to wait forever just to ack the alert!!! And wow the web version is blazing slow!! I can finish my cup of coffee while it is spinning. Utter disappointment!!
Show more
Very slow loading on app start
For time-sensitive on-call app, the start up is very very slow everytime, even if I have already open it recently. Also most of the time I need to kill the app because it’s stuck on the app start.
Splunk On-Call
Seems like a Teams app duplicate. Limited need.
the bane of my existence
this app makes my life a living hell
Auth
1995 called and wants its authentication method back. Sad.
Don’t try and finish setting your account up
In the app, don’t try and finish setting up your account as it then wants a mobile nbr with + at the start rather than 00. There is no + on the keyboard they provide and no a long press on 0 doesn’t work. So you enter 00447xxxxx but that fails too. No problem, enter your mobile nbr in notes with a + and copy and paste. Sorted. Sigh until step 2 when it then wants to modify your contacts. You give permission and then it fails with an unknown error. No clue as to why. Yes I gave permission. Yes I checked but unknown error. You now can’t go back at all. Even after a force close. Nope. Uninstall and reinstall is the only way but don’t go through the same process. Poor app experience.
Show more
Slow loading
When trying to set a different notification sound this does not save to default and plays a sound not selected at all.
Dated
The app is very limited. Even as a global admin I can’t assign on-call to someone for a team I’m part of which is unhelpful during critical issues.
As it relates to the service, overrides are bobo. As a member across multiple trams, if I create an override I am forced to assign a resource regardless if I’m actually on-call during that time the override is set for.
Splunk hasn’t invested anything once they took this over.
As it relates to the service, overrides are bobo. As a member across multiple trams, if I create an override I am forced to assign a resource regardless if I’m actually on-call during that time the override is set for.
Splunk hasn’t invested anything once they took this over.
Show more
Why tho
Why you only call me when I'm sleeping
Unable to login
Worthless app as I’m unable to login through the app so have to login to the website.
Unable to use app
The stupid “what’s new page” doesn’t have a close button. I can’t close it and can’t access the app
Poor phone altering makes this required
They call from different numbers every time, so you need to use alerts through this pointless app instead if you want it to go through Do Not Disturb reliably
Useless thing
Basically useless. When SSO with 2fa is needed using laptop to access website is literally faster (cause website remembers me and app not).
Other functionally is also either missing or inconvenient to use.
Have never been able to actually use this thing - was confused and did what was needed on laptop.
Other functionally is also either missing or inconvenient to use.
Have never been able to actually use this thing - was confused and did what was needed on laptop.
Show more
Frequently logs you out
Doesn’t warn you.
Why rename the app
The new name doesn’t make any sense. Why change?
Doesn’t page
This app doesn’t do the only thing I need it to do: make noise when a page comes in.
Auth is broken, and I’m on call
Really great update guys. I’m on call today and I can’t reset the password on mobile. Hope I don’t get called tonight, I won’t hear it! I needs assistance ASAP
Upgrading to 7.56 on iOS 13 is a terrible experience. Alerts got delayed !!!
We have been getting delay notifications, even alerts appear on webUI but nothing rings on my phone.
