Spot On User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral0.0% of reviews
Negative experience93.3% of reviews

~ Based on 15 written reviews from the US App Store.

What users say

Is Spot On Safe?

Spot On - MSU Parking appears safe based on user ratings. AppsHunter Safety Score for Spot On is 92/100.

This assessment is based on 690 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.7% of ratings point to a safe experience
2.5% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 592 App Store ratings for Spot On.

Is Spot On Legit?

Spot On - MSU Parking appears to be a legitimate app. AppsHunter Legitimacy Score for Spot On is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just Passport but different

Lousy

No apple pay really

No apple pay seriously, even when I put in my card info it does not work

DO NOT USE PASSPORT WALLET IF ONE-TIME VISITOR

Wanted to park for a couple hours and the app loaded a “passport wallet” with $20 without saying that it would so not I am out $20 for what should have been $5 to park here.

Dumb

This app wont let me pay for more than an hour worth of parking at a time!!!

Who thought that was a good idea?

Come on Spartans! Get your crap together and use your brains.

Cant pay at meters

Can no longer use app to pay at meters therefore no point in using app anymore

A busy so far ...

I’m just trying to use this for the first time and it’s already disappointing. With location services on, I’m parked in lot 62 and the app tells me there’s nothing in the area. Hmm.

I also wanted to check weekend rates (hopefully free) because I have work to do on campus Friday and Saturday, but the closest thing it can show me is that I’m only allowed to park here until 10pm. Doesn’t say why. Is the lot free after that? Is there a 7.5 hour limit on the length of a parking lot visit here?

To answer those questions, I guess I’ll have to pay for parking and then walk over to read the signs at the lot entrance, since there’s no way to read and process that much info while driving into the lot. This app could be such a big help, it just isn’t.
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App needs to be updated

I forgot my wallet so went to pay with the app and it was saying the parking lot was unavailable - after contacting support so I wouldn’t get a ticket they told me to “delete the app, turn my phone off/on, and re-download the app” thank you! genius!

Doesn’t work

It’s telling me that every single parking lot is “unavailable”

They don’t want us to pay

Obviously this app is a trick to make us think we won’t get tickets.

App is disabled everywhere

At the meters in front of dorms you can't pay by the app anymore, only manually paying with quarters.

Unable to extend time. Ever.

Last update a month ago? Trash.

App Fails

I have tried numerous times to enter my vehicle information into the app and it fails every time.

Zones vs Lots - needs fixing!!!!!

The new version makes me look for “zones”. For a parking meter, I enter the lot, and then space number. After I’ve already paid for the spot, it says the zone I parked in is over a mile away, not the lot I was told to enter via the instructions for Spot On that are posted on each meter. This has happened twice to me now for different meter lots, and they all show that I parked at the same central location that I actually was not parked at.
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Take your $ and still give you a ticket

I paid for parking via this app and still received a ticket.

Convenient to pay

This app helps me to pay without waiting in line of meters. However it requires a convenience fee.