Great when it works
The last “update” created extreme lag in the app upon initial opening which has only gotten worse. Sometimes it opens and sometimes it just buffers until it times out. Also forget about live stream of the classroom as for the past two months on a good day it will buffer for a full 2 minutes before it shows you the classroom. But on a bad day “like what I’m having today and which feels like the norm now” the app simply never opens at all. Just buffers before it tells you it has timed out.
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Slowwwwww
Please update the app so the log in doesn’t take forever!
I’m trying to communicate with my child’s teachers and it takes honesty 2 mins to log in! Not ok when dealing with issues.
I’m trying to communicate with my child’s teachers and it takes honesty 2 mins to log in! Not ok when dealing with issues.
Perfect for this MOM
I honestly applaud this app, the consistency, the accuracy, the comfortability, and the safety all works for me thanks .
This app offers constant updates about my child’s activities during the hours of her school/daycare the safety and comfortability, knowing I can see her in her whereabouts and when she’s doing the things she do. I would recommend this app to any parent.
This app offers constant updates about my child’s activities during the hours of her school/daycare the safety and comfortability, knowing I can see her in her whereabouts and when she’s doing the things she do. I would recommend this app to any parent.
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Great for live stream but nothing else
The app has great potential. Unfortunately there are always message that pop up on my phone notifications, then when I go to find them they’re gone. The teachers cannot message back on the pictures so I’m commenting to myself, what’s the point? You can only message them in the private message section. Just take off that function if it’s not dual sided. It only needs a “like” button instead of the heart, smiley and thumbs up emoji. When pressing those options, it’s so slow and hardly ever takes the command. When saving videos or pictures, it’s takes a very long time and glitches out. It’s hard to tell if anything actually saved to your camera roll so you’re either saving multiples or none. The livestream glitches/freezes when you zoom in and back out. The idea is to have communication between staff/teachers and parents. But it’s not friendly for that purpose. There should also be a “delete” option in the “feed” section so I can get rid of the stuff I don’t want and jump to the things I do want to see or save. It’s very slow when scrolling to find the pics and videos the school has posted with many stops and glitches along the way.
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Slow
It takes literally 2 minutes for this app to load. It used to be great but now it’s insanely slow. Please fix this!
I’m unable to see my child.
Apparently the app is claiming that I took a screenshot of the cameras. I know the rules and the only thing I ever do is save pictures from the updated news feed, which there is an option to save those things. Why did this happen, and how will you all ensure that this issue doesn’t happen again? I should not be having an issue where it says I screenshot something when I’ve never done that. Without cameras to check for my own piece of mind, I might as well just take her out of that daycare and into a place that uses a different app lol
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Painfully slow app
Had this app for about 2 years. The first 15-18 months it was good. The last 6 months load times for my phone and my wife’s have been painfully slow.
Awful app
Awful app, barely works. I could vibe code something better than this in an hour
Easy & Reliable
First time mom and was so anxious about starting daycare but this app was thoughtfully designed. I love how easy it makes communication with teachers and admin. The live camera and the quality are top tier. Reliable place to see all updates throughout the day :)
Slow!!
Unbelievably slow with the last few updates. Basically doesn’t even work because it’s so slow and unstable.
Video Playback
Installed the new update, now the screen goes to sleep while streaming. The live video used to keep my iPad from going to sleep. Please update and fix.
Love This App
I'm not sure why there are negative reviews, but I love the app. It's easy to access the data I need for my child’s curriculum, the camera, and the chat. About the chat section, the only thing that needs fixing is that sometimes when you send a message to either the teacher or the management, it repeats itself a bit. Other than that, it's great.
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Down
The app is down and it’s not just a simple down for an hour. It’s been hours, almost all day!
Great concept — but too many glitches
I really like this app when it works. I use SproutAbout both as a parent and as a teacher, and from both perspectives, it’s super glitchy. About every other week there’s some kind of issue — posts not uploading, videos unavailable, or parent/teacher messages not sending or duplicating. I love the peace of mind it provides with updates, photos, videos, and messaging, but the reliability just isn’t there yet. If it worked seamlessly, it would be an excellent app
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Peace of mind when it’s not crashing
It’ll get stuck on the intro page from time to time and won’t load anything no matter what we do. We’ve tried force closing the app, uninstalling and re-installing it, shutting the phone down, you name it.
When the app is working, it really does provide a peace of mind to be able to keep tabs on my son.
When the app is working, it really does provide a peace of mind to be able to keep tabs on my son.
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App
The app disconnect a lot. Like right now it wont even load and its been 20 mins. I called the center that uses this app and they said its down. So I cant even use the cameras or chat to connect with anyone about mu child. Very frustrating….
Regularly breaks during the day
Outages seem to occur like once a month. Not sure if they also happen outside daycare hours, but they definitely happen for long stretches during the day...
Broken
App randomly stopped working entirely, was glitchy at the best of times.. 1 star.
Fix My App!
Our apps are all of a sudden not working! This is very sketchy and extremely untrustworthy when putting into account the things that can happen to children while in daycare
ChildTime
I love the staff and so does my baby. I also like the fact you have live view of your child while in daycare.
