Why can’t I save photos of my own child?
The new photo restrictions are incredibly frustrating. Bright Horizons describes this app as a way for parents to “save special moments and memories,” yet the app now blocks screenshots and screen recordings while some photos have no download option at all.
I understand wanting to protect children’s privacy, but these photos are already being shared within a restricted app with authenticated Bright Horizons families, not posted publicly. At an absolute minimum, when a photo contains only my own child, I should be able to save it.
Parents should not have to contact teachers every time we want a copy of a photo the center has already chosen to share with us. Please restore downloading for solo photos or allow screenshots again. The current implementation is unnecessarily restrictive and makes one of the app’s most valuable features significantly worse.
I understand wanting to protect children’s privacy, but these photos are already being shared within a restricted app with authenticated Bright Horizons families, not posted publicly. At an absolute minimum, when a photo contains only my own child, I should be able to save it.
Parents should not have to contact teachers every time we want a copy of a photo the center has already chosen to share with us. Please restore downloading for solo photos or allow screenshots again. The current implementation is unnecessarily restrictive and makes one of the app’s most valuable features significantly worse.
Show more
Infuriating changes
This app has always been buggy and unreliable but recent changes have made it even worse. Previously you could download pictures of your child (only if they were in a solo picture) if you had “add photos only” permissions for the app. Recently they changed so that you have to grant full access to download photos. Why does bright horizons need full access to my photo library? I can’t think of a single reason this app needs that access. Also since more people are becoming more data security focused this seems like a terrible idea in light of the aforementioned bugginess and unreliability, it’s like it’s begging for a data breach to happen. Good job! Y’all have made this app worse and made more people dissatisfied like that was the goal.
Show more
Needs access to my photos?
Why did the settings change here? Previously it only needed access to “add photos” to my library. Why does it now need access to my actual photos in order for me to save a photo down? I even tried doing “limited access” and just not selecting anything and it still won’t work. In today’s day and age of privacy there is no chance I’m giving you full access to my photo library. You only need “add photo” access. I’d just take screenshots but you disabled that so I cannot take screenshots anymore. Fix it back to at least just “add photo” access please.
Show more
Photo Permission Overkill
Latest update requires full access just to save photos and you can no longer take a screenshot of your child with the description of what they are doing in the photo. While I understand and support restricting the ability to save photos if they contain others, we should be able to save those of our own children. I should also not have to give full access to all my personal photos just to save photos of my child. There must be a way to be less intrusive and restrictive while still protecting the privacy of others.
Show more
WARNING: Invasive Privacy Requirements
This app has become incredibly invasive. There is absolutely no reason a daycare app should require full access to my entire photo library just to let me save photos of my child.
Apple provides Limited Access and Add Only permissions specifically so apps can do their job without exposing a user’s entire photo and video library. Instead of respecting those privacy protections, this app insists on unrestricted access.
Parents trust this app with information about their children. It should be leading on privacy, not demanding unnecessary access to personal data. Until the app supports Apple’s privacy-friendly permissions, I can’t recommend it.
Apple provides Limited Access and Add Only permissions specifically so apps can do their job without exposing a user’s entire photo and video library. Instead of respecting those privacy protections, this app insists on unrestricted access.
Parents trust this app with information about their children. It should be leading on privacy, not demanding unnecessary access to personal data. Until the app supports Apple’s privacy-friendly permissions, I can’t recommend it.
Show more
