App works great!
I have been using the app for the past two plus weeks for Bright Horizons back up care at a Bright Horizons facility. The app works great, and it’s great to get the updates and pictures. Very convenient!
Buggy
It is the buggiest app I have ever used. It frequently crashes while browsing or downloading videos and photos. In addition, some photos and videos fail to be downloaded even though they have a download button (not due to the privacy restriction).
You can contact IT support, and they will acknowledge these bugs. However, they never seem able to fix them, even after months and years. Their Bright Day website suffers from similar issues as well.
Overall: excellent teachers, terrible apps, and frustrating IT support.
You can contact IT support, and they will acknowledge these bugs. However, they never seem able to fix them, even after months and years. Their Bright Day website suffers from similar issues as well.
Overall: excellent teachers, terrible apps, and frustrating IT support.
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Needs work
App has glitches it won’t let me save my videos or pictures
Video downloads no longer work
For a few weeks the ability to download videos has been missing. If you click on the download icon it grays out momentarily but nothing happens. Downloading still images still works.
Disappointing app
Our center recently was acquired by Bright Horizons and the app is such a downgrade from what we are used to previously. It’s glitchy and not intuitive. That it only provides one way messaging is hugely problematic
