Stopped Providing Child Observation Notifications
This app is ok but around 2 months ago it stopped providing observation notifications on my child - all other notifications come through. The nursery checked and nothing changed on their side, I’ve checked and nothing changed on my side in the app so we can’t resolve it and Famly is saying it’s my notification settings, which it is not. It is likely an app bug and I really would like it if they could investigate this.
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Very poorly done
App is developed in some web framework and packaged as a mobile app, instead of native high quality app, which leads to app working poorly or in some cases not working.
Have to constantly re-login with full credentials, even though, PIN is setup.
Navigation around the app content is silly and inconvenient. Can not edit anything about your profile, everything is greyed out.
Can not download photos or video.
Logs you out very often.
All these issues are super easy to fix, but for some reason they are not being addressed.
Have to constantly re-login with full credentials, even though, PIN is setup.
Navigation around the app content is silly and inconvenient. Can not edit anything about your profile, everything is greyed out.
Can not download photos or video.
Logs you out very often.
All these issues are super easy to fix, but for some reason they are not being addressed.
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Love getting the updates!
Yeah ok, login is annoying. But I don’t really care about that. Only thing I’d like to see updated is the possibility to only receive updates on certain days. My child only goes to nursery 2 days per week, I don’t need notifications on days when they’re not in
Not able to see photos when more kids tagged
It is a good app, but there could ba more improvements to it. I am an iPhone user and whenever there is more kids tagged on a photo you can only see a top of a picture, as a tagging banner is applied on top of a picture. Which makes challenging to see a full picture. Also you are not able to download a picture, I wish there was a feature where you can easily download it or save it to your phone.
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Poorly designed, frustrating app.
Missing features: no Face ID, can’t download photos of my child, can’t set an expected pick up time past 3pm, staff can’t edit the description of any food served to my child to account for allergen swaps. BH account only allows one parent to see the nursery fees due, other parent has zero access to financials. Notifications do not seem to work properly.
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