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Famly App

Famly App

by Famly

41 ratings
134 reviews
📚 Education
Free

Details

  • Released
  • Updated
  • February 5, 2014
  • August 31, 2026

Features

Developer

Famly
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Famly App screenshot #7 for iPhone
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About

This app streamlines communication and administrative tasks for early years settings. It provides parents with real-time updates and allows staff to manage daily operations efficiently, reducing paperwork and freeing up time for childcare.

✓Personal news feeds for parents
✓Real-time care updates
✓Invoice and payment processing
✓Secure messaging
✓Digital registration
✓Paperwork reduction for staff
Show original description

What users say

Summarized from real user reviews of Famly App. Based on 41 reviews and a 4.0/5 average, it highlights the 10 positives and 18 negatives reviewers mention most about this Education app.

Positive things

  • 👍Easy to use and understand
  • 👍Great communication tool
  • 👍Helpful for tracking development
  • 👍Good for nursery-staff interaction
  • 👍Provides a 'fly on the wall' experience
  • 👍Useful for daily nursery life
  • 👍Uncomplicated and easy to operate
  • 👍Keeps parents up-to-date
  • 👍Excellent customer service
  • 👍Holistic approach to childcare management

Negative things

  • 🐛Glitching and crashing frequently
  • 🐛Login issues and frequent logouts
  • 🐛Poor user experience
  • 🐛Difficult to navigate and find information
  • 🐛Inconsistent notifications
  • 🐛High cost compared to competitors
  • 🐛Forceful payment setup
  • 🐛Unintuitive interface
  • 🐛Updates required too often
  • 🐛Group observations not preferred by some
  • 🐛Privacy concerns regarding photos
  • 🐛Cannot edit information easily
  • 🐛Messages not always visible immediately
  • 🐛Notification badges not clearing
  • 🐛App not available in all languages
  • 🐛Photos disappearing
  • 🐛Lack of parental controls
  • 🐛Spammy and complicated payments
See all reviews
+1

What's New in Famly App

240

August 31, 2026

Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Famly erleichtert den Alltag

Wir sind sehr zufrieden mit der App (ich leite eine kleine Krippe mit 22 Kindern). Kommunikation im Alltag ist viel niedrigschwelliger und die Handhabung einfach.
Lisa D. A.Lisa D. A.

Response from developer

Hallo! Vielen Dank für dieses wundervolle Feedback! Es freut uns riesig zu hören, dass Famly euren Alltag in der Krippe erleichtert 💜

Very useful app

It gives a lot of information about the child during the time at nursery
Lmb9998Lmb9998

Brilliant App

I love this app. It’s brilliant the nursery are great at updating us throughout the day. It’s easy to navigate the app and easy to contact the nursery staff if needed.
OLLJLLOLLJLL

Not good

I’m a teacher and parent, and our school recently switched over from Brightwheel. I’ve also used Procare before that. This app has the worst UI of them all! I hate how everything is buried under a drop down menu. We should be able to add multiple children to multiple classrooms. This app is NOT user-friendly at all! The last thing I want to be doing when I’m supposed to be focusing on my class is clicking through 5 different pathways to get to attendance or something! The messaging system is awful too. I really dislike this app. The only nice thing is I can easily switch between my employee and parent accounts, and the documents section is straightforward. Please make this app easier for teachers to use!!!
Show more
alltheravealltherave

Response from developer

Hi there, we're really sorry the app has made things harder for you as a teacher - that's the last thing we want when you're just trying to focus on your class. Your feedback has been passed on straight to our product team so we can keep cutting down those extra clicks for teachers. In the meantime, if you haven't already, we’d recommend trying out the quick actions button. It stays on every page and lets you jump straight into common tasks without navigating away. We're really glad account switching and documents are working well. Thank you for the honest, detailed feedback - it helps us build something better for teachers. 💜

Kindergarten Infos usw

Die App ist so gut man ist immer auf dem laufenden egal was es ist
SeelkatzeSeelkatze

Response from developer

Hallo und vielen lieben Dank für die tolle Bewertung! Es freut uns riesig zu hören, dass du mit der App immer bestens auf dem Laufenden bist. 💜

See 129 more reviews

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User experience

🐞

Reported Bugs

24 issues

App crashes frequently

Bug

Login issues (e.g., needing to log in every 5 mins, PIN not working)

Bug

Connection issues after re-downloading

Bug

Child pickup time incorrect

Bug

Cannot change collection password

Bug

Scrolling bugs (suddenly scrolls back up)

Bug

Notifications can be buggy (not received, not clearing)

Bug

Glitching with image/video display (especially after iOS updates)

Bug

App not loading messages immediately

Bug

White screens or frozen app

Bug

Payment page issues (cannot proceed without payment details)

Bug

Inability to edit information (e.g., emergency contact)

Bug

Photos disappearing or not loading

Bug

Notification badges not clearing

Bug

App not showing in English

Bug

Issues with 'request care' button after updates

Bug

Cannot delete messages in the mobile app

Bug

Double notifications

Bug

Observations not showing up

Bug

Activity planner not working on iPhone

Bug

TAP not working after update

Bug

Password reset link not received

Bug

Cannot see tagged photos in the app

Bug

Book holidays feature crashes calendar

Bug
✨

Requested Features

18 requests

Ability to download photos and videos

Feature

Biometric login (Face ID/fingerprint)

Feature

Gallery view for photos

Feature

Sync calendar with external calendars (Apple, Outlook)

Feature

Ability to add partners to existing chats

Feature

macOS app availability

Feature

Ability to edit family member information

Feature

Option to disable automatic payment prompts

Feature

Improved notification customization

Feature

Ability to delete messages

Feature

Parent-to-parent communication features

Feature

Month view for the calendar

Feature

Ability to see all observations as managers

Feature

Option to set default pickup times

Feature

Ability to expand text size

Feature

Add grandparents/other contacts for pickup

Feature

Option to save photos directly to camera roll

Feature

Two-factor authentication (2FA)

Feature

FAQ

What does Famly do?

Famly is a digital platform designed for early years settings like preschools and daycares. It facilitates communication between staff and parents, provides real-time updates on children's activities, and handles administrative tasks such as invoicing and payments.

What are the key features of Famly?

Key features include personal news feeds for parents, real-time care updates, integrated invoicing and payment processing, secure messaging between staff and parents, and digital registration capabilities. It aims to significantly reduce paperwork for staff.

How much does Famly cost?

Famly operates on a subscription model for early years settings. Individual parents and staff do not pay directly to use the app; access is provided through their child's attendance or their employment at a subscribed institution.

Who is Famly for?

Famly is intended for use by parents whose children attend an early years setting that has an active subscription with Famly, and for the staff working at those subscribed early years settings.

How does Famly help save staff time?

Famly helps staff save time by digitizing many administrative tasks that are typically paper-based. This includes managing communications, handling invoices and payments, and processing registrations, allowing staff to focus more on direct childcare.