No updates in 2 years
Website is still up but there hasn’t been any updates to this app in 2 years. My sensors are all dead at this point and last year when I spoke with support they said the sensors were being redesigned due to all of the failures. I don’t see them available on their website and all Spruce products have been pulled from Amazon, so at this point I’m wondering if they have shut down.
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Still going strong!
I’ve had Spruce controller and moisture sensors for a few years now. The upgrades to the hardware are great and I love tracking the data. After much research I’m still glad I went with Spruce!
Great! Product and App
The Spruce sprinkler system is a great tool that automates my watering and maintains my yard. The app is intuitive and easy to use. Excellent implementation!!!
Buyer beware
Constantly having login issues.
Sensor have a very short range and report 50% moisture all the time rendering them useless.
Customer service tries and event sent me new sensors but with the same issue.
Sensor have a very short range and report 50% moisture all the time rendering them useless.
Customer service tries and event sent me new sensors but with the same issue.
Can’t login after version 1.2.2 update
I installed the update and now it just says loading forever, never logs in.
Update: App works great now after the server issues and so does this sprinkler system. I would recommend it to to anyone wishing for a smart sprinkler system.
Update: App works great now after the server issues and so does this sprinkler system. I would recommend it to to anyone wishing for a smart sprinkler system.
Disappointed
This system performed poorly and my yard suffered. In addition, it only lasted two years and then had complete malfunction. Customer service was not very responsive to my emails asking for help. I had to buy a new rain clock and recommend to STAY AWAY from this system.
Response from developer
Hi Gratefulmed321, If you've had the system for two years it sounds like you have the Gen 1 controller, which isn't compatible with this app. I'm not sure of the specifics of your support issue, but please do feel free to reach out to us again at support@plaidsystems.com and we'll be happy to help. Or if you have any questions about the app, we can assist you as well!
