Square - Restaurants POS appears to be a legitimate app. The AppsHunter Legitimacy Score for Square is 90 out of 100 points across 7 verification signals from App Store and developer data.

Square User Reviews

Name: Square - Restaurants POS
Rating: 4.3 (4325 reviews)

Square - Restaurants POS

Block, Inc.

💼 Business

💰 Finance

Customer Experience

Positive experience34.4% of reviews

Neutral7.5% of reviews

Negative experience58.1% of reviews

~ Based on 93 written reviews from the US App Store.

What users say

Summarized from real user reviews of Square. Based on 4.3K reviews and a 4.3/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Business app.

Positive things

🚀Easy to use
🚀Excellent for restaurants
🚀Seamless integration
🚀Great POS system

Negative things

🐛Constant issues with updates
🐛Bugs and glitches
🐛Unreliable performance
🔍Poor UI design
🔍Lacking important restaurant features
🔍Unresponsive support

Is Square Safe?

Square - Restaurants POS appears safe based on user ratings. AppsHunter Safety Score for Square is 86/100.

This assessment is based on 4,325 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.4% of ratings point to a safe experience

4.1% of ratings suggest some concerns

13.5% of ratings point to a risky experience

~ Based on 4,325 App Store ratings for Square.

Is Square Legit?

Square - Restaurants POS appears to be a legitimate app. AppsHunter Legitimacy Score for Square is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Crashes on Apple constantly

Ridiculous

jeff at creekside

5 months ago

Printer stopped printing order number

Printed tickets now only print order number when paid by card or saved to a tab. When pay by cash is selected the printed ticket has no number. Even after we select a number in the screen before payment screen

Waves and Wi-Fi

5 months ago

Response from developer

We have some troubleshooting for this exact issue we'd recommend taking a look at here on our Seller Community: squ.re/4cI8ech. This should help you get your order numbers back on track.

Eh

The systems change like every 2 weeks and it’s never once been in favor of the user. Just gets harder to find things and makes you press more buttons.

Cafeeeeeeeeeeeeeeeee

6 months ago

Horrible

We have used Square for Restaurants for 5 years and I used to recommend, however, recent changes to the app are full of bugs and have made it harder to operate a business. The app support is also non existent. I would highly recommended considering other point of sale applications.

A Blain

8 months ago

Issue with combo name no printing on kitchen tickets

I’m not sure why, suddenly, 2 of my 4 kitchen printer stop printing the name of the combo. On the kitchen display everything shows correctly and when reprinting from those devices, the orders then reprint correctly. Everything coming from the iPad tablets is not. I’ve spoken to several people in the tech support but nothing is working.

Chef Italiano 2

8 months ago

Response from developer

It sounds like there might be some troubleshooting that we can walk through with you to make things work a bit better. If you're still running into troubles, please reach out here when you have a moment: squ.re/contactsqsupport.

Update

They keep updating and messing things up. Now I can’t reopen checks, servers can take orders within clocking in, checks disappear or don’t closes out at all….there’s much more…..

Ws173

9 months ago

Whoever does updates doesn’t know restaurants!!!

Updates are ALWAYS worse making it less efficient and aggravating! Clearly whoever is making the updates has never run a restaurant before! Always more steps and completely counter intuitive!

Blue Toba

9 months ago

Who designed the UI?

The UI for the orders tab is terrible, who designed this?

ArabellaPark

9 months ago

Not digging new updates

Pretty sure the programmer have never worked in this industry and definitely never owned a restaurant

Basil & Bourbon

9 months ago

Horrible

Every release comes with new bugs and issues. Todays was the worst. Our orders are not being processed.

Updates messed everything up

10 months ago

Constant errors

Constantly giving errors about transactions not completing with no info or transactions showing an error. Seems like another money grab to get us to pay for something else.

DigitalmasterNH

a year ago

Response from developer

Thank you for your feedback. Although we did experience an issue on Friday for a couple of hours (reported here: https://www.issquareup.com/), regular connectivity issues are not the norm and we can help you troubleshoot. When you get a chance, contact us here: squ.re/contactsqsupport

Genial

Uso square para restaurantes en mi ipad, es rapido y facil de usar no tengo problema. Lo recomiendo

Rih Ram

a year ago

To many updates

Very expensive

Creekside grill

a year ago

Owner

The system so easy to use

Tar look

a year ago

Awesomeness

Pilo Topillo

2 years ago

Great Restaurant POS, poor communication

We love square, it’s been a pretty solid softwear for our restaurant and florist but we would love more access to focus groups with the development team and to understand the roadmap of developments ahead, at the moment we are shopping around as just a few minor features such as stock management and better reporting are missing.

Stem+stem

2 years ago

PreAuthorization

It has been a bit of a problem. At least once a week, people are getting charged amounts that don’t make sense at all. Double charged or things show up on their tabs that they didn’t order. A little frustrating for staff.

Dee24gmbh

2 years ago

Response from developer

We appreciate you bringing this to our attention. It's concerning to hear about the issues with pre-authorizations and unexpected charges. Your feedback is important to us, and we want to better understand the challenges you're experiencing. When you have a moment, please reach out to our Support team so we can look into this further squ.re/contactsqsupport. Thank you for sharing!

Hi

Thanks

Riley keane

2 years ago

To many updates

Worst performance in the industry new update constantly

jeff at creekside

2 years ago

Some important functions lacking after updating to the recently version.

Not able to generate a close of day on the app, it keeps saying Report Error: We cannot generate a close of day / please try again later. And I already did it but nothing better…

Warin TH