SQUIRE™ Reviews: Is It Legit?

Customer Experience

Positive experience40.2% of reviews
Neutral4.1% of reviews
Negative experience55.6% of reviews

~ Based on 241 written reviews from the US App Store.

What users say about SQUIRE™

Is SQUIRE™ Safe?

SQUIRE™ appears safe based on user ratings. AppsHunter Safety Score for SQUIRE™ is 98/100.

This assessment is based on 13,317 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
0.5% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 12,709 App Store ratings for SQUIRE™.

Is SQUIRE™ Legit?

SQUIRE™ appears to be a legitimate app. AppsHunter Legitimacy Score for SQUIRE™ is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Slick Quick

Easy

Best customer service ever 👍

Best customer service I’ve experienced all my life. Friendly environment, in and out service, experienced barbers, and one of the cheapest prices in Wellington. Keep up the good work boys🙏🙏

Book an appointment with ease.

Very easy app to use to book your next haircut.

Great place

Very good energy, great people and excellent professionals. Geoffrey is my favorite barber but they are all great professionals. I can see that 👍

No refunds!

App has no mechanism for asking for a refund when the barber you schedule and then pay for stands you up for your appointment.

Spyware Scam App

This app wants way too many permissions just to book a haircut. They want access to all your photos and your calendar. If you try to limit its access to something reasonable, they just completely disable the functionality.

If you log into the app using Apple, you cannot log in on the website and they will never send you any emails.

Also, they want you to pay upfront so they get their fee
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Can’t sign in, no support

The app sends sign in codes that don’t work and there’s no help or support in the app or from the developer.

Awesome job Sarah!

Easy to schedule an appointment or walk in. Little to no wait every time I’ve gone. Sarah always does a great job on my hair and beard.

Crooks

They will rob you. They will take money without providing services and make your life hell.

Payment failing

The app consistently shows “Payment error” every time I book an appointment even though the appointment booking successfully goes through. Very confusing UX bug

Useful but kinda scummy

App itself is okay. Functional. Easy to use. Giving three stars because now they try to get you to sign up for garbage trial programs of stupid things after you book an appointment. No I don’t want a trial run of some stupid membership program that is going to charge me per month after the trial. I just want a haircut…that’s it.
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Missing website features

No option to pay in person and can’t book 2 appointments (add guest) in the app. Have to start from scratch to do so, then when you are ready to book after choosing time, there’s no button to complete the booking.

Best in the state

Most definitely 5 star

Best in the state

Most definitely 5 star

TOO MUCH!!

I’m quite irate about the very aggressive money grabbing ads that you have popping up after I complete a booking.

I’m similarly annoyed about the constant attempts to make me sign up for marketing material. No means no!

I’m so concerned when navigating this app because I never know when I accidentally click on the wrong button and sign up for spam and unwanted subscriptions.

Please do better! I’m already a user of the app, not someone for you to prey on…
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Always crashes

This app is terrible. I can’t book any appointments through the app because it always kicks me out of the screen and says “sorry, try again later”. I’m currently trying to reschedule an appointment. I’m supposed to get a code. It says “code failed to send”. Then it says “an error occurred”. So I can’t do anything at all.
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Ads after Ads

When I check out, I saw 7 Ads popups in a row. Plus, why you guys need full calendar access permission to add calendar event? I just don’t understand.

Customer service is terrible, consider better alternatives 💯

As a business owner, I cannot recommend Squire based on my experience. I run a shop with 10+ + + barbers, and this level of customer service is completely unacceptable. While I’m trying to run a business and take care of my clients, Squire leaves paying customers waiting days for a response and constantly passes them from one support agent to another. Every time you explain your issue, you’re explaining it to someone new. No one takes ownership, no one follows through, and no one seems to care about the impact on your business.
I’m working with • B o o k s y •
And the response time it’s incredible and the software options are amazing

The software has potential, but the customer service completely ruins the experience. I also found that some of the booking and scheduling limitations made it less flexible for running a busy barbershop. As a barber shop owner, I expected a platform that worked with my business, not against it just hope you never have a problem, because that’s when you’ll find out what kind of company you’re really dealing with.
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Easy to use

Not much to say but that this is so much easier to use than having to text my son’s barber all the time. My only thing is having to pay the full amount for the haircut when I’m just trying to schedule the appointment. Maybe a deposit instead? Just a thought. Other than that glad to have this app back.
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Watch out for bait and switch

This time when i booked my barber appointment, squire advertised for super.com, promising a $20 credit. After entering all my personal information and credit card information, super said my upload file limit was reached. It was a 877kb single file receipt, their system said they accept 10mb files. Super slimy and scammy, shame on you squire for taking a cut from both local barbers and and sleezeball fintech companies.
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