Poor
I have an axs dropper and xx1 gears, why is it so hard to have both paired without having the message one paired axs component rubbish
Unzuverlässig
Da bekommt man die Mitteilung (oder angezeigt), dass Firmware Updates vorhanden sind. Für die Schalt Werke kann man das wunderbar installieren, für die Schalt Griffe aber nicht. Egal auf welche Stelle man tippt, das Programm reagiert nicht. Auch ein Neustart oder ein Update oder eine Neueinstallation helfen da nicht. Es ist nur unverständlich, wie man so ein Programm als Serienprodukt an den Kunden geben kann.
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Terrible App
Confounding app that loses previously paired expensive components worth thousands of dollars. Pairing Blips lost the levers and front derailleur. Do not use this app to pair your components. Do it manually using physical buttons on components and their LED lights. Then open the app to assign functions. This should be the first thing the app tells the user.
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It takes effort to be this bad
I want to love SRAM. But every experience I have is terrible. Just bought a new Specialized Epic 8 Pro with the Flight Attendant suspension. The power kept dropping during rides so the suspension was doing the opposite of what I needed. Locked when I was hitting bumps and open when I would stand and pedal. Then, the pin on the front fork module broke and then nothing worked. The design is terrible. It’s a good thing they have a good warranty because they need it. Replaced the power meter and fork module. Reconnecting everything was a nightmare because the app kept hanging up. Just spinning and would force me to start over. Close app, delete all components, delete bike, redownload firmware etc. with no guide or explanation if it was failing. Oh, and the brakes suck. SRAM brakes always suck. They have low stopping power and always rub or squeak. And yes, I know what I’m doing as a bike mechanic. Sorry SRAM, I tried to love you.
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Glitchy app, software and updates
Seriously considering returning to mechanical
Schlimm
Man sollte sich mit Sram nicht rumärgern es gibt ja andere Produkte zum Beispiel von Shimano. Bei meiner Red Asx wird die Kette ständig über das vordere Kettenblatt abgeworfen, obwohl ich schon in drei Werkstätten war. Ist wohl ein Konstruktionsfehler. Und lebensgefährlich. Diese App ändert auch nichts daran und ist einfach nur eine Katastrophe zu bedienen.
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Response from developer
Wir arbeiten ständig daran, die App zu verbessern. Wir entschuldigen uns für etwaige Probleme. Bitte wenden Sie sich an unseren Kundenservice unter apps@sram.com, um Hilfe bei der Behebung dieser Probleme zu erhalten.
Almost Perfect… One Fatal Necessity Missing
As a professional technician, being able to utilize so many set up tools and diagnostic tools during services is beyond helpful. The app is interactive, after some training, to its full extent, and everything can be simply found on the external links leading to SRAMs website for further info. My Bluetooth doesn’t save deraillers and such getting paired.
But SRAM. PLEASE. I know y’all hear this often:
PLEASE MAKE AN “UPDATE ALL” button for everything paired to one system or one bike. It would save loads of time and energy. I know yall are capable. Be the 10/10 I know yall can be 💪🏼
But SRAM. PLEASE. I know y’all hear this often:
PLEASE MAKE AN “UPDATE ALL” button for everything paired to one system or one bike. It would save loads of time and energy. I know yall are capable. Be the 10/10 I know yall can be 💪🏼
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Seit 2022 im Einsatz
Ohne Probleme, zuerst auf einem iPhone 12, jetzt auf dem iPhone 17. Benötige die App primär für das Microdjust für SRAM Rival AXS XPLR
Response from developer
Vielen Dank für Ihr Feedback. Viel Spaß beim Fahren!
Not good
I have several Sram Axs bikes, sometimes the app works, then it doesn’t. The newer the groupset the better, my 3 year old bike is a complete pain to get to connect and even with my newest bike cannot be set up for the compensating shifting. Troubleshooting is very time consuming. Not impressed.
App won’t pair with components
The app doesn’t pair with my AXS components. Shake the bike? That does nothing. The video gives different instructions that also don’t work. Totally confusing.
SRAM lives up to the Polish definition of the word
Went to go on a group ride today, got the bike out, went to start pedaling and it won’t shift anymore. I open the app, the derailleur shows up and says battery is “good” but every time I click on it, it says “Bluetooth connection lost”. Cool, thanks for ruining a ride. I get to sit on the curb and troubleshoot while all my friends are mountain biking. There is a special place for whatever engineer decided a simple steel cable needed to be replaced by a battery+servo+bluetooth+phone+app+login credentials
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Poorly Made App
I don’t know why SRAM hasn’t invested in making a decent app. Connectivity is poor, in-accurate data, and limited usability. I expected better for an App associated with expensive components,
unreliable
wish i could give zero stars
Application pratique et claire
Je trouve cette application et clair pour retrouver les options (dérailleur…).
Les infos techniques de chaque sortie sont bien résumées également.
Dommage que l’application nous renvoie vers une page web à chaque fois qu’on veut consulter une sortie.
Et donc multiplier les onglets.
Pourquoi ne pas laisser d’la présentation dans l’application ?
Les infos techniques de chaque sortie sont bien résumées également.
Dommage que l’application nous renvoie vers une page web à chaque fois qu’on veut consulter une sortie.
Et donc multiplier les onglets.
Pourquoi ne pas laisser d’la présentation dans l’application ?
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Response from developer
Merci pour vos commentaires. Bonne route !
Awful
Had to pull out of a race because I couldn’t shift due to a forced firmware update that failed over and over again. Why the hell would you make it so nothing works unless you have the latest patch??? Terrible, thoughtless developers, never buying a SRAM product ever again.
Ant+ functionality removed
It’s a shame you had this feature that a lot of people loved but decided to remove it and without even acknowledging it
Langue française
Pas possible d’avoir cette application en langue française. Ce qui est très difficile lors d’un souci technique ou même de la configuration. Dommage de vendre ce matériel en France sans pouvoir avoir d’explications.
Response from developer
Dans l'application, accédez à Paramètres > Profil du cycliste. Vous y trouverez l'option de langue. Nous vous prions de nous excuser pour la gêne occasionnée. Pour toute assistance, veuillez contacter notre service client à l'adresse apps@sram.com.
Bugge
Pas mal de bug pour avoir les blips et configurer les boutons bonus…une vraie galère
Response from developer
Nous travaillons constamment à l'amélioration de l'application. Nous vous prions de nous excuser pour tout problème rencontré. Veuillez contacter notre service client à l'adresse apps@sram.com pour obtenir de l'aide.
App does not work
Poor app. Gets stuck telling you to add a new bike
En français
Peut on obtenir une version française ?
Response from developer
Dans l'application, accédez à Paramètres > Profil du cycliste. Vous y trouverez l'option de langue. Nous vous prions de nous excuser pour la gêne occasionnée. Pour toute assistance, veuillez contacter notre service client à l'adresse apps@sram.com.
