SRAM AXS appears to be a legitimate app. The AppsHunter Legitimacy Score for SRAM AXS is 85 out of 100 points across 7 verification signals from App Store and developer data.

SRAM AXS User Reviews

Name: SRAM AXS
Rating: 2.38272 (405 reviews)

SRAM AXS

SRAM LLC

💪 Health & Fitness

Customer Experience

Positive experience16.3% of reviews

Neutral10.9% of reviews

Negative experience72.8% of reviews

~ Based on 523 written reviews from the US App Store.

What users say

Summarized from real user reviews of SRAM AXS. Based on 405 reviews and a 2.4/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Health & Fitness app.

Positive things

🚀Works as intended
👍Easy to use
🔋Battery life indicator

Negative things

🐛Connectivity issues
🐛Firmware update problems
🐛Buggy app
🐛Crashes frequently
👎Poor user experience
🔋Battery level not shown accurately

Is SRAM AXS Safe?

SRAM AXS does not appear safe based on available data. AppsHunter Safety Score for SRAM AXS is 49/100.

This assessment is based on 405 user ratings, with an App Store average of 2.4/5.

Safety Analysis

29.2% of ratings point to a safe experience

8.4% of ratings suggest some concerns

62.4% of ratings point to a risky experience

~ Based on 380 App Store ratings for SRAM AXS.

Is SRAM AXS Legit?

SRAM AXS appears to be a legitimate app. AppsHunter Legitimacy Score for SRAM AXS is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Poorly Made App

I don’t know why SRAM hasn’t invested in making a decent app. Connectivity is poor, in-accurate data, and limited usability. I expected better for an App associated with expensive components,

ratexxxx

a month ago

unreliable

wish i could give zero stars

mxnkabjqobfp

a month ago

Application pratique et claire

Je trouve cette application et clair pour retrouver les options (dérailleur…).
Les infos techniques de chaque sortie sont bien résumées également.

Dommage que l’application nous renvoie vers une page web à chaque fois qu’on veut consulter une sortie.
Et donc multiplier les onglets.

Pourquoi ne pas laisser d’la présentation dans l’application ?

Vince1201

2 months ago

Response from developer

Merci pour vos commentaires. Bonne route !

Awful

Had to pull out of a race because I couldn’t shift due to a forced firmware update that failed over and over again. Why the hell would you make it so nothing works unless you have the latest patch??? Terrible, thoughtless developers, never buying a SRAM product ever again.

Literallybats

2 months ago

Response from developer

We are always working to make the app better. We apologize for any issue you might be having. Please reach out to our Customer Service Representatives at apps@sram.com for help resolving these issues.

Ant+ functionality removed

It’s a shame you had this feature that a lot of people loved but decided to remove it and without even acknowledging it

Tawookie

2 months ago

Langue française

Pas possible d’avoir cette application en langue française. Ce qui est très difficile lors d’un souci technique ou même de la configuration. Dommage de vendre ce matériel en France sans pouvoir avoir d’explications.

nve13

2 months ago

Response from developer

Dans l'application, accédez à Paramètres > Profil du cycliste. Vous y trouverez l'option de langue. Nous vous prions de nous excuser pour la gêne occasionnée. Pour toute assistance, veuillez contacter notre service client à l'adresse apps@sram.com.

Bugge

Pas mal de bug pour avoir les blips et configurer les boutons bonus…une vraie galère

iCarlito

2 months ago

Response from developer

Nous travaillons constamment à l'amélioration de l'application. Nous vous prions de nous excuser pour tout problème rencontré. Veuillez contacter notre service client à l'adresse apps@sram.com pour obtenir de l'aide.

App does not work

Poor app. Gets stuck telling you to add a new bike

Maxwrbikeeiwiwi

2 months ago

En français

Peut on obtenir une version française ?

Flo21&51

2 months ago

Response from developer

Battery status

Battery status is constantly going from green to red when I boot up the app. Drives me crazy.

I still get the green light on the bike itself when I test without the app but still this is ridiculous.

Fix our app

3 months ago

Response from developer

Update required…

You said you fixed the update bug and it did for a while then it came back on race day and refused to let me use it and kept repeating update 2.54.9 so I was stuck in climbing gear for my whole race.

Drift2717

3 months ago

Good buuuuuuut

I do like how quick it is to adjust gears it sure would be nice to micro adjust each gear individually. I was under the impression thats what I could do. Nope, one micro adjust for the whole range. Hopefully a software upgrade will allow that at aome point. Then this app would be a five out of five.

Airborne Dano

3 months ago

Response from developer

We are always working to make the app better. Thank you for your feedback.

Flight control data metrics???

Iv tried multiple times to get ride data but still am not able to get any results .
I believe it’s not letting the lockout to work during sprinting! I have to use manual mode..

BC Bikes

3 months ago

Flight attend auto Modus funktioniert nicht mehr

Mit android hat alles funktioniert. Seit ich die ios app nutze. Kommt das flight attend system nicht mehr in den auto Modus und bleibt dauerhaft im override Modus. Somit ist im Prinzip das ganze System nutzlos.

Aus meiner Sicht liegt es daran weil der flight attend Button den man einem Controller zu weisen kann nicht korrekt programmiert ist.

Normalerweise kann man durch dauerhaften Druck des Controllers zwischen Auto und override um schalten. Das geht nicht mehr. Stattdessen kann man jetzt nur noch per Druck zwischen open, pedal und closed umschalten, aber man kommt nicht mehr in den auto Modus

1245ijbbvg

3 months ago

Response from developer

Wir arbeiten ständig daran, die App zu verbessern. Wir entschuldigen uns für etwaige Probleme. Bitte kontaktieren Sie unseren Kundenservice unter apps@sram.com, um Hilfe bei der Lösung dieser Probleme zu erhalten.

Zmiana języka

Jak developer ustronia zmianę języka mam chiński i nie mogę nic zrobić

danielo projekt

4 months ago

Parfait!👍

J’utilise l’APP depuis bientôt 1 an (juin 2025) avec un Gravel équipé APEX, aucun souci. 2 mises à jour firmware et parfait pour le réglage fin de l’indexation des vitesses. Parfait aussi pour contrôler le niveau de charge de la batterie du dérailleur😎

DomiLand

4 months ago

Response from developer

Merci pour vos commentaires. Bonne route !

Complicated

Basically couldn’t make it work. Life’s too short for messing around trying to make sense of this sort of nonsense do what it’s supposed to do

Skipoffwork

4 months ago

Klappt tadellos

Ich habe mein Schaltwerk mit der App eingerichtet. Alles klappte ohne Probleme und funktioniert auf Anhieb. Software der Schaltung wurde sofort aktualisiert. Ich finde auch die Statistik nach einer Fahrt klasse. Ich hätte nicht gedacht, wie oft man auf einer Tour so Schaltet 😊

Joachim.A