Garbage app
How am I supposed to use the app if I can’t even add a payment method? The screen just goes blank. It’s infuriating. I’ve missed hospital appointments because of this and I just missed an interview at DSHS because of this. Get it together!!! Wtf!
Useless
Can store my data at the online website to pay my bill on the 1st, but not in the app. This was done to circumvent Big Crimes takeover of the Goodwill's subsidy to Spokane Transit of $30/mo for elderly homeless Vets to look for housing. BC wants our retirement pay as well as the subsidy from Goodwill.
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Bugged app
Sometimes the app will sign you out at the most inconvenient moment. It will be working fine one day but then when you need to use it the next day it signs you out and you don’t know till you need it.
On top of this it will randomly unlink your connected institution. This will also happen suddenly and you don’t know until you need to use it and get the message saying your card has no balance. Then when you reconnect the institution it takes up to 48s for it to sync and work.
On top of this it will randomly unlink your connected institution. This will also happen suddenly and you don’t know until you need to use it and get the message saying your card has no balance. Then when you reconnect the institution it takes up to 48s for it to sync and work.
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Functional. Looking forward to updates.
This app is a perfectly serviceable way to manage my balance. Nothing special, but it gets the job done. My one request on that front would be to include the ability to transfer balances between cards. The Connect website allows this, but not the app.
As a way to pay for fares, the QR code system sucks. I know Apple (and Google) are part of the issue, so I don’t take that out on STA, but I’m dying to have the option to pay with NFC. Find a way!
As a way to pay for fares, the QR code system sucks. I know Apple (and Google) are part of the issue, so I don’t take that out on STA, but I’m dying to have the option to pay with NFC. Find a way!
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Not so great
The app keeps signing me out and then I have to sign back in while the bus had already arrived at my stop.
