Garbage app
This app constantly times out and fails to load even basic features. To make it worse, it hasn’t received a meaningful update in over 6 years, and it shows. Bugs never get fixed, performance is terrible, and reliability is nonexistent. Feels completely abandoned by the developers. Don’t waste your time
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Not stable
The new update is severely unstable. Most times won’t load and when it does, crashes in a few seconds
They need to update this app
Many issues, the main one that happens even when you’re on the website on iPhone, it logs you out and says session has expired. Happens multiple times, sometimes you have to keep trying. They haven’t updated this app in years and contractors need it functioning better
Crashes
Constantly. CS says developers aren’t keeping up with app updates
Not good
When your signal is even the slightest bit low, it says that your session is expired and makes you log back in to the app. Super annoying, it happens after a couple of seconds too.
What a crummy app
Sometimes it works and sometimes it doesn’t.
I cannot directly link phone numbers of subs to dial and complete calls (on dice I could) I literally have to write the phone number down and physically dial them. The app also crashes a lot while I’m using it. Hard to do searches (you must be spot on precise). I like DICE much better. I think and old 70s alarm guy made this app! Terrible! But I’m stuck with it, or I just call my CS because they are really nice and helpful for 30 years now!
I cannot directly link phone numbers of subs to dial and complete calls (on dice I could) I literally have to write the phone number down and physically dial them. The app also crashes a lot while I’m using it. Hard to do searches (you must be spot on precise). I like DICE much better. I think and old 70s alarm guy made this app! Terrible! But I’m stuck with it, or I just call my CS because they are really nice and helpful for 30 years now!
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iOS 14.6
Will not load endpoint on iOS 14.6 please fix.
App failure on new iOS versions
App has stopped working as of 2/24 for iOS 12.4 and above. Will not validate endpoint, but works on older iOS versions. No way to contact dev via link in app profile. Amazing app, when working.
Works great
Apps works great. Just need to add the code word option to the App version.
App needs redesign
App is unusable on X and XS screens. Fix your app please.
Endpoint????
First step is to set up an endpoint...no idea what that means? Old app worked fine.
App Problem
We are unable to get into the app at all.
Monco Security 251-743-7133
Please call.
Monco Security 251-743-7133
Please call.
update please
please fix can’t put any account in test and face id does not work
Response from developer
A recent fix has been been released to address this issue
Finally an Update, Too Bad Everything is Broken
The update in theory could have been great, but whoever did the code for this has no idea how to work Xcode. The core functionality of the app crashes it, the use of Face ID crashes it, and the app is formatted so poorly I can’t access half the UI because it’s underneath the notch on my iPhone XS Max. Seriously, whoever coded this needs to find a different job because software development isn’t their strong suit.
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Response from developer
The FaceID bug has been fixed
Update is horrible
As a previous review stated, the app crashes constantly. I cannot in any way put any of our systems on test they the app. Crashes every time. Will also crash when trying to login using FaceID, which I don’t care much about. Bring back the old app until this one is fixed. Saved a lot of time instead of calling central station to put a system on test.
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Response from developer
The FaceID issue has been resolved.
Portal is ALWAYS down
This app is great- when it works. Connection to the portal is down 90% of the time. Not sure what's going on there but if the portal times out- the app is useless and it almost always is down.
Owner
Very useful tool in the field. But since last update I can't get to the previous page in history. It is located below my screen and if I scroll up I can see it but I can't press it since I'm holding the screen to keep the page up high enough. I have an iPhone 4S.
Handy
Certainly a handy tool. Please publish in an HD version for IPad!
Projects/Installation Manager
Fantastic tool to have in the field. Great app!!!
Morgan at Mace CS
Works great... Best app available for central station remote testing
