Free

Details

  • Released
  • Updated
  • May 21, 2020
  • September 15, 2026

Features

Background Location Access

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About

This app streamlines business and field service operations for security companies. It allows for on-site payment collection, efficient scheduling, task management, and comprehensive work order and customer account management, all from a mobile device.

On-site payment collection (ACH/credit card)
Scheduling and calendar management
Task creation, editing, and assignment
Work order management with invoicing
Customer account management with document upload
Signature capture and GPS routing
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What's New in Sedona

2.7.0

September 15, 2026

- Scan a barcode to find parts. Use your devices’ camera to scan or enter a barcode and add matching parts to a ticket or job. (*Available to SedonaOffice users.) - Open files in the app of your choice. Documents and photos saved in Sedona-X can now open directly in another app on your device, - New notes are hidden from customers by default. Use the visibility dropdown to share a note with a customer.

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User reviews

Absolutely Terrible!!

If it were possible to give less than one star, I would. This app makes me want to throw my company phone into a volcano. It crashes constantly. Takes a century to load anything, and is clunkier than a Walmart shopping cart. I would rather crawl naked over broken glass than use this abomination of an app for one more day.
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Good App

App works good for our business.

Great for techs on the go!

Love having Sedona-X on my phone. I can see my schedule on the calendar, open the customer, check sites, work orders, and invoices, and take a payment without going back to the office. Address, phones, and email are right there so I can call or get directions fast.
Dispatch, arrive, notes, and photos on the job keep everything with the ticket. For a security company running SedonaOffice, this app is a must on the truck.
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Thanks John and Steve

Sedona-X has been a great fit for our team. The mobile access and real-time job updates make it easy to stay on top of service calls from anywhere. Support has been responsive whenever we’ve had questions. Highly recommend for any security integration business looking to streamline operations.

Not reliable

Repeatedly crashes doesn’t reliably save notes, Parts or even times. The only reason I use this app as my employer requires it.

Update, just updated Sadona-x to newest version and it crashed on the first ticket. And now it crashes every time I try to add a photo to the documents.

FAQ

What does Sedona-X Mobile do?

Sedona-X Mobile is an integrated business and field service management app designed for security companies. It helps boost revenue and customer experience by enhancing productivity and providing easy payment options on-the-go.

What are the key features of Sedona-X Mobile?

Key features include on-site payment collection with ACH and credit card processing, comprehensive scheduling and calendar management, task management for creating and assigning tasks, work order management with invoicing capabilities, and customer account management with document uploads and GPS routing.

How does Sedona-X Mobile handle payments?

The app allows for quick invoice creation and accepts ACH and credit card payments directly in the field. It ensures PCI compliant transactions and can process credit card transactions with compatible readers.

Can I manage customer information with this app?

Yes, you can search, view, and edit up-to-date customer information and history. The app also allows for adding and editing notes, maintaining RMR listings, uploading photos and documents, and integrating phone calls for communication.

Is Sedona-X Mobile compatible with other Bold Group products?

Yes, Sedona-X Mobile is an integrated mobile app created by Bold Group for SedonaOffice, Managely, and AlarmBiller, allowing seamless connection with these business management platforms.