Card Activation does not work
I have a verve debit card and according to the instruction you need to put the last 6 digits and card pin. I followed the directions and still got invalid credentials popping up. The developers need to fix this. What’s the point of constantly promoting a service that DOES NOT WORK? I get emails about this at least twice a week.
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Response from developer
Hi, please accept our apologies for this experience. Kindly provide your account number along with a screenshot of the issue by emailing us at Customercarenigeria@stanbicibtc.com. This will enable us to review and address your concern promptly. Thank you.
Unsuccessful
Unable to activate because it requires OTP from a hardware token which defeats the purpose of having either the hardware or e-Token. You have to get both
Response from developer
Hi, we sincerely apologize for the delayed response and inconvenience you have experienced while banking with us. At Stanbic IBTC Bank, meeting and exceeding our customers’ expectations is our priority. Please provide a detailed explanation along with your contact details to customercarenigeria@stanbicibtc.com so we can assist you further. You can also contact our support team at 0700 909 9099, 0201 422 2222, or 0201 270 9676 for real-time assistance. Thank you.
