Staples User Reviews

Customer Experience

Positive experience49.7% of reviews
Neutral5.0% of reviews
Negative experience45.2% of reviews

~ Based on 398 written reviews from the US App Store.

What users say

Is Staples Safe?

Staples - Deals and Shopping appears safe based on user ratings. AppsHunter Safety Score for Staples is 98/100.

This assessment is based on 200,985 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 200,985 App Store ratings for Staples.

Is Staples Legit?

Staples - Deals and Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Staples is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

it’s bad bro

didn’t even let me search up anything

Great but…

Every time I open your app It makes me go to the App Store and download the app 🙄every single time since you make the new app!
Why please? I’m a regular customer it’s annoying

100% pointless

Every single link I click just opens my browser. This app is complete trash

Terrible app

Payments never work. Error messages all over the place. Terrible app.

Store on Coney Island Brooklyn NY

I always love purchasing items for the office and today. I had a very excellent experience. Jessica, the manager, personally helped me. It was Top service and I love the story fast and I was fully satisfied with my experience. I recommend everyone to go there to buy what you want at reasonable prices.
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Barcode scanner doesn’t work

Scanning items gives the wrong item, even if you are in the store that you set as “your store”

When Trying To Ask A Question Regarding A Product-

When I type in my question on my iPhone 3rd-gen, and the keyboard pops up on screen, it prevents me from submitting my question. Tapping on the outside of the question box does not make the keyboard disappear either.

Stuck on set your store screen

I installed staples app the moment i started this app it’s stuck on set your store screen whenever i hit on use my location button it says no store found near your location and when i hit enter location button it just gives me enter your location screen and a field to fill my zip code when i tried to enter my zip code it just gives me numerical keypad and my zipcode includes alphabets to..
And canada has alphanumeric zipcodes
Its just so stupid i live near staples it should work right
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Stop! Bonkers updates. Annoying.

Guys! This is Staples. Stationary and Ink products, etc. Not the pentagon. I’m sick of being FORCED to update before browsing and using my POINTS/coupons. I don’t have ALL day to be fiddling around with staples app. Plus, SOME customers do NOT have $1,800 devices capable of the latest tech update (i.e. iOS 17). At some point you will BLOCK loyal customers from accessing and SHOPPING. Remember, the objective here is “Point of Sale” and customer experience. Not tech dept. latest system creations and mania.
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Not Canada

Don’t work in Canada

does not handle cell data

if you launch app and do not have cell enebled, it tells you to enable.
even after enabling cell, it continually loops until iphone power reset.

Staff. Know how

Staff knows their products

Agree with the one stars

Can’t use for Canadian locations

It's not for Canada!

We cannot use it for Canada!

Staples. Ca

App no longer works with staples.ca
Cannot identify or describe my local store location

Stooples strikes again!

Can’t believe this company. They release an app in Canada that only works in the US. Stooples are always behind everyone else and always will be.

Good enough app

It’s fine, but I have to update the app every time I open it. It was fine 10 versions ago. Leave it alone and this goes to a 5 star rating. Thank you.

Only American addresses??? 🇨🇦

Just available for the center of the universe….

Update update update

Seems like every week the app REQUIRES an update. Pain in the butt!

Helpful staff

I had some prints to be taken and the staff was patient and helpful to get me what I needed.