Staples User Reviews

Staples - Deals and Shopping
Staples - Deals and Shopping
STAPLES THE OFFICE SUPERSTORE, LIMITED PARTNERSHIP

What users say

Top reviews

Terrible app

Payments never work. Error messages all over the place. Terrible app.

Store on Coney Island Brooklyn NY

I always love purchasing items for the office and today. I had a very excellent experience. Jessica, the manager, personally helped me. It was Top service and I love the story fast and I was fully satisfied with my experience. I recommend everyone to go there to buy what you want at reasonable prices.
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Barcode scanner doesn’t work

Scanning items gives the wrong item, even if you are in the store that you set as “your store”

When Trying To Ask A Question Regarding A Product-

When I type in my question on my iPhone 3rd-gen, and the keyboard pops up on screen, it prevents me from submitting my question. Tapping on the outside of the question box does not make the keyboard disappear either.

Stuck on set your store screen

I installed staples app the moment i started this app it’s stuck on set your store screen whenever i hit on use my location button it says no store found near your location and when i hit enter location button it just gives me enter your location screen and a field to fill my zip code when i tried to enter my zip code it just gives me numerical keypad and my zipcode includes alphabets to..
And canada has alphanumeric zipcodes
Its just so stupid i live near staples it should work right
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Stop! Bonkers updates. Annoying.

Guys! This is Staples. Stationary and Ink products, etc. Not the pentagon. I’m sick of being FORCED to update before browsing and using my POINTS/coupons. I don’t have ALL day to be fiddling around with staples app. Plus, SOME customers do NOT have $1,800 devices capable of the latest tech update (i.e. iOS 17). At some point you will BLOCK loyal customers from accessing and SHOPPING. Remember, the objective here is “Point of Sale” and customer experience. Not tech dept. latest system creations and mania.
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Not Canada

Don’t work in Canada

does not handle cell data

if you launch app and do not have cell enebled, it tells you to enable.
even after enabling cell, it continually loops until iphone power reset.

Staff. Know how

Staff knows their products

Agree with the one stars

Can’t use for Canadian locations

It's not for Canada!

We cannot use it for Canada!

Staples. Ca

App no longer works with staples.ca
Cannot identify or describe my local store location

Stooples strikes again!

Can’t believe this company. They release an app in Canada that only works in the US. Stooples are always behind everyone else and always will be.

Good enough app

It’s fine, but I have to update the app every time I open it. It was fine 10 versions ago. Leave it alone and this goes to a 5 star rating. Thank you.

Only American addresses??? 🇨🇦

Just available for the center of the universe….

Update update update

Seems like every week the app REQUIRES an update. Pain in the butt!

Helpful staff

I had some prints to be taken and the staff was patient and helpful to get me what I needed.

This app SUCKS!!!

Despite constantly sending messages the app keeps logging me out (yes I have asked it to stay logged in and to use Face ID). It will randomly work and then just as randomly log me out even when I try to go the app from the messages they keep sending me.

Find no real use for the app since the cashiers only want my phone number to access my account at the register. Not sure there is a benefit since just searching the web for items will get me the information. The store does not have many of the things I search for and often Staples is a higher price so again the app is not providing any utility or value. Long time customer getting more and more alienated.
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Take it off the Canadian App Store

The app doesn’t support Canadian addresses. Why is it there available for me to download?

New update is terrible and will be ordering from Office Depot

I feel that the new update on the application is created to minimize the amount of rewards that you get. This used to be a very good app, but I’m guessing that the company realized they were catering too much to the customer and now they make it extremely difficult to login to the application go through additional security windows that end up crashing
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