Bad
Several issues. As so many lazy programmers do, cut the crap with the lack of description of what, if anything you idiots tried to fix in an update. Be specific, because those generic ‘bug fix’ is not just getting old, it is also insulting.
Next issue- the app is very slow to load, and even slower to log in and actually BE USABLE. Isn’t that the whole point of an app - end-user functionality??? Or did you hire the recently fired zombies from FB?
Next issue - the text search is worse than useless - the app is trying to search for matches ON EVERY KEYSTROKE!!! Slow response does not even begin to describe it. And, since there is no functional ’type-ahead’, text searches are an exercise in futility.
Last - don’t insult me, or any other review with the canned reply that you are looking into it - just DO IT!!!
Next issue- the app is very slow to load, and even slower to log in and actually BE USABLE. Isn’t that the whole point of an app - end-user functionality??? Or did you hire the recently fired zombies from FB?
Next issue - the text search is worse than useless - the app is trying to search for matches ON EVERY KEYSTROKE!!! Slow response does not even begin to describe it. And, since there is no functional ’type-ahead’, text searches are an exercise in futility.
Last - don’t insult me, or any other review with the canned reply that you are looking into it - just DO IT!!!
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No Apple Pay. Annoying chat bubble.
Thank you for letting me place an order in “guest mode” so I don’t need to sign up for yet another account. I’m not a business, I don’t order from you every week.
It would be even more convenient if you would integrate with Apple Pay, so I don’t need to manually fill in my credit card and billing address.
Also, what’s with that red chat bubble that pops up on EVERY screen, right in the middle? Put it somewhere in a corner where it doesn’t cover up what I’m trying to buy.
It would be even more convenient if you would integrate with Apple Pay, so I don’t need to manually fill in my credit card and billing address.
Also, what’s with that red chat bubble that pops up on EVERY screen, right in the middle? Put it somewhere in a corner where it doesn’t cover up what I’m trying to buy.
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Terrible app only use is to track your data
It’s a terrible app, the keyboard lags and half the items I try to buy are not available. My rewards don’t show up half the time. I end up using the desktop version to get stuff because it lets me. Honestly feels like this is just staples jumping on the band wagon of harvesting personal data. 10 years too late. If you do down load this app, turn off tracking. Only positive is the weekly coupons but even then they aren’t really that great. I can’t even submit a print order, I have to use the website. This app needs a ton of work, like actually effort put into it.
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Captive marketing tactics
Placed my first order with staples online. After the credit card was charged, but before being able to see the confirmation number/receipt, I was FORCED THROUGH NO LESS THAN FIVE SCREENS to decline additional stuff!!!! Warrantee was not one of them mind you.
That space between the card being charged and the receipt soured the first impression. Has that happened prior to charging the card the sale would have been lost. Terrible cheap tactics.
That space between the card being charged and the receipt soured the first impression. Has that happened prior to charging the card the sale would have been lost. Terrible cheap tactics.
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Horrible App and Website
I was trying to print out some flyers and some art prints and postcards and the website and the app all have the circle of death and then say gateway timed out. Not only that but every time i close browser, refresh screen, or even try to power circle devices it still doesn't get me to the checkout page. Ive been trying to get something printer for over 4 hours now this is a total inconvenience and horrible expirience definitely lost me as a customer for sure.
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