Starship User Reviews

Top reviews

Very great service

This is a great application they works for the everyday person.

Incredible app

Beautifully designed app and incredible customer service. Lots of capabilities to help save for your health - I have been telling all of my friends about it!!! Best fintech app

Makes saving for health SO EASY

This app let’s me save for health without even thinking about. It’s super easy to tell how much you’ve saved towards your yearly contribution limit so you don’t need to worry about keeping track on your own. I like using round-ups and auto-invest features to save and grow my account in the background. Also you can add the card to Apple Pay so I don’t need to remember to bring my card every time I go to the pharmacy! Lifesaver
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I love how easy it is to save for my health!

I’ve had the Starship app for over a year and it’s been super easy to use. It’s made saving for my health second nature and all the features are really cool!

Simplicity and ease 🤩

Starship is the first HSA I’ve used that offers a contemporary and delightful digital experience. I’ve used various other HSAs over the years from credit unions to big companies and always been incredibly frustrated with the lack of tech-forwardness. Using Starship is a game changer - finally, a truly customer-first HSA which leaves me feeling confident and excited about my savings!
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Easy and top notch

Not only does Starship make it super easy for your health, it makes investing in your health just as easy. I answered a few simple questions, and Starship recommended a portfolio on my risk profile. Loved the customization, but also the simplicity. A++++

Auto-investing for my health!

I absolutely love this app! The auto-investing feature is incredibly easy. Stashing aside and investing tax-free funds for my future health. What's better than that?

Great app

Starship is like if Robinhood made an HSA. It has everything you need from capturing and saving receipts to unlocking and locking your debit card. It is super easy to use!

Great HSA!

I’ve had starship for almost 2 years now and this app is so easy to use and has been extremely helpful in saving for my health savings account! I would highly recommend for anyone trying to better allocate their finances into a tax deductible method of paying off medical bills in the future!

Awesome app!

I’ve been using Starship for a few months now and I am very impressed. They keep adding cool features like round-ups where I can collect spare change when I make a purchase with my debit card. Pretty neat!

Poor customer service

Tried opening up an account and there was problems verifying my information. When asking about how to fix this, they simply told me that it can’t be appealed and they can’t do anything. Zero effort on their part to remedy the issue or even help.

Horrible experience… stay away!

I spent a lot of time trying to get an HSA opened through Starship and the App kept showing me the sign - We couldn’t open your account - We couldn’t verify your identity, even though I uploaded the required documents including valid driver’s license front and back. When I tried to contact someone in the company about it she said that my account could not be opened and she could not tell me why. Her name was Heather. This company is probably a SCAM. Stay away, imo.
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No help with verification of eligibility

I thought because my deductible is $2500 that I would qualify and starship does not have any help to verify if you even qualify before you open the account. They do not have helpful q&a and they are not available 24/7 for chat support. Also I set up the account and now know I can’t have the account I have not deposited any money yet and the app will not let me close the account without speaking to someone. Do not download the app until you verify if this is available for you legally and if it is a smart financial decision.
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Very good first experience with HSA

First off I just wanna thank starship for the good experience in the app it’s very easy to use and the customer service team is very respectful and good at explaining to me how to use the app, This is my first time getting into this kind of app, and I just wanna say keep up the good work and just know this app has your back and is very legitimate,
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Great app!

Love all the features they offer!

Great app with helpful featured!

App works well and the branding is on point. I love the features Starship HSA offers. Investing is super simple and easy as well.

SCAM

I heard it is scam

Love this app

It’s like free money from the government

Great HSA account, nice debit card.

Easy to use HSA. I was able to Rollover a previous company HSA no problem. They were very helpful.

SCAM SCAM SCAM

This stupid starship Health savings app is a scam, my account was frozen. and I have $3k in my account…. the Stupid starship customer care are aren’t helping me out, because they are scam!!! They keep telling me to call my linked bank to file a dispute so I could get back my money, I called my linked bank and they said they can’t do anything about it……. My linked bank said only starship Heath savings account can disbursed my money…… starship savings account is not doing anything about my money, between they logged me out of my account and i have no access to my money and account anymore….. they are scam!!!! Startship is not letting get back my money
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