Stole $10
App takes forever to setup just to not work and steal money. Don’t bother setting up the $10 minimum account balance, it’s trash.
Horrible, requiring a minimum balance forever
What happens when I return my electric rental car? I just needed to charge the car once, then return it. This app is for hotel charging stations so they must know it’s likely you’re driving a rental car. But they will forever require you to keep $10 in the account with no obvious way to get your money back if you no longer need the service. Booo!!!
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What’s not to like about free charging
Signup is fine, you can skip the wallet steps if you want so not sure what people are complaining about. If you are getting charged by the app it’s due to your hotels choices so not the apps fault. My hotel was free to charge
Bad UX
Way too much work to install app, set up account, add payment source, and start charging. They should allow credit card or Apple/Google tap to pay at the station, or allow interop with real charge networks like ChargePoint.
Once installed, it is not obvious finding your current charging session. No notifications on when or why charging was stopped. Only prepay in $10 increments unless you give them your credit card number. Uninstalled and will avoid these in the future.
Once installed, it is not obvious finding your current charging session. No notifications on when or why charging was stopped. Only prepay in $10 increments unless you give them your credit card number. Uninstalled and will avoid these in the future.
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Value add service
After a few reasonable and expected steps we set up an account in a few minutes. Charged overnight for FREE and we are ready to on with our trip without sitting at a charging station for an hour+. Time is money and gold on vacation. We will be back to this property and will look for similar properties before we book in the future.
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