Step Pals User Reviews

What users say

Top reviews

Does the job

I like it a lot. I’ve been able to really improve my daily step count since purchasing. I don’t mind having to hit the action buttons to care for the pet since it’s very nostalgic of tamagotchis. I only wish there were more pet/animal options.

Freezes

App keeps freezing up phone. It also has moments where it doesn’t properly sync up number of steps

Needs Improvement

I REALLY tried to love this app (for months) and I love the idea but it has a major flaws, in my opinion.

The first is that it isn’t as well connected to the pedometer on my phone/Apple Watch that reflects my actual step count. So, I will surpass my daily goal, continuously close and reopen the app to reward my pet with it’s final treat and it still doesn’t show that I’ve met the daily goal to keep my pet happy and healthy.

Also, the biggest issue I have is that I have to manually “tend” to my pet regardless of how many steps I get. For example, I walk a lot sometimes and in a day that I got 18k+ steps, when my daily goal is much less, simply because I was too busy working or forgot to open the app to “feed” “water”, “clean” etc. my pet, it says “your pet it sick because you didn’t reach your daily step goal” which is absolutely not accurate.

I would love to give this app another try in the future, but paying monthly for something that’s not intuitive and makes me feel bad for forgetting to simply open the app and click buttons even though I hit and surpassed my step goal just ain’t it for me.
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NOT FREE

I expected this to be a cute little app to watch my steps… reminded me of the tomagachi!! Then found out you have to pay for it.. HECK NO.

Response from developer

Hi there! We are so glad you like the concept!! We’re a small team building StepPals to make daily steps fun and help people get healthier. We understand if $2.99/week or $9.99/month isn't in your budget, but ratings really impact small teams like ours. If the only downside for you is that it isn’t free, please consider reflecting your experience in the reviews have a big impact on us. Appreciate you!

Does not always synch

The app does not always synch with your phone or Apple Watch. My sister and I both bought the app to be motivating but it’s depressing watching your pet get sick and die when you’ve walked all the steps and done all the things. I messaged support 3 days ago and got no response so here I am with my review. Maybe consider buying a weekly subscription to see how it works for you before committing to a whole year.
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Fantastic App

Love this app! Definitely adds a new way to motivate yourself to get moving.

Response from developer

Hi there, We really appreciate the support. Glad you’re enjoying the app! 🙌 Helping people stay motivated and keep moving is exactly what StepPals is all about. Thanks for being part of it!

Love!! Just wish there was a sick/recovery mode

I love this app, it’s been SO helpful. I just wish there was a sick mode to pause it for temporary breaks. When I got covid and could barely leave my bed I hated watching my pet get sick :(

Doesn’t work very well

Tried to download and subscribe and received a constant error.

Response from developer

Hi there, Thanks for letting us know. That definitely shouldn’t be happening. Please reach out through our in-app customer support and our team will take a closer look and help get this resolved for you quickly. We also have a lot of exciting new features coming soon and wouldn’t want you to miss out! If we’re able to resolve this for you, we’d appreciate you updating your review to reflect your experience.

Wish you could put it as a widgets

I wish you could have it as a widget to see you little guy and see how many steps you have gotten so far. The app is really great!

Response from developer

Hey glad to hear you are enjoying StepPals!! We actually have that feature rolling out in the very near future so keep an eye out for that :) We take all the feedback we get and work hard to make sure everyone is having the best possible experience! Maybe once you get your widget you'd consider upgrading to a 5 star review? ;)

Need to pay for this . No thanks

Was able to create my dog and name it and that’s as far as I got lol it doesn’t tell you what the buttons are below your pad so when I clicked on one, it took me to a sub subscription page, and I was forever stuck on that. even if you close the app down when you reopen it, it takes you back to that page. So that’s as far as I got lol I guess you have to pay for this app to even try to use it.
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Response from developer

Hey there! You do have to start a subscription to access the free trial! However you are not charged until the end of the free trial and are free to cancel whenever before that time! We charge a small fee to use the app because we need to fund development and avoid ad spamming like you may have noticed in many other apps! We also feel a small fee adds a little bit of accountability and incentive to keep your pet alive! :)

Not worth the money

I exceeded my step goal but the app didn’t register it and there doesn’t seem to be any way to rectify even though my Apple health & my watch recorded the steps so my poor dinosaur is sick even though I got all my steps and then some.

Response from developer

Hey there! Once you've reached your step goals for the day you do need to remember to open the app and feed / take care of your pet! Once you've done so your poor dinosaur will be very happy I'm sure! :)

Subscription

You would have more subscribers if you wouldn’t charge. No thanks.

Response from developer

We use a subscription to fund development, keep your data private, and avoid ads. It also builds accountability when people invest a little, they’re more consistent. There’s a free trial to see if it’s a fit.

Not free. But that’s the point!

I gladly paid for this app, solely on the grounds that nothing motivates me more than investing my hard earned dollars. I basically paid 30 bucks for a year of keeping myself accountable. I know if this was free, I’d likely not be inclined to check in on my pet, meet my goals, or challenge myself. But because I paid money for this, you can bet I’ll keep up with it. And that’s the whole point!!

Anyways love this app!
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Response from developer

Thank you for the amazing review! We designed StepPals to make accountability fun and your commitment embodies that. We’re excited to keep building features that help you hit your goals. Thanks again for being a great support. We’re cheering you (and your pet 🐾) on every step!!

Very cute

$30/year is super reasonable. I pay more to listen to podcasts.

Response from developer

Grateful for this! Small price, big payoff: more features, more accountability, more daily wins. Keep stacking streaks! 🔥

Cutie Game!!

I love my pet and improved my average step count from 7k to 9k in just a few days :)

Response from developer

Fantastic progress!! 7k to 9k in a few days is exactly why we built StepPals. Thanks for sharing, and keep us posted on your streak! 🐾

Great app! I use it daily

Really fun way to count your steps, almost hitting 10 k daily !!

Trying to keep Snookie alive!

I’m a very active person in terms of working out and sports but I work a sedentary job. Getting my steps in has always been an issue but now that Snookie’s life depends on it I will certainly prevail.

Yes there’s a price for the app because people don’t want to work for free but it ain’t that bad, quit crying.
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Response from developer

Thank you for the thoughtful review!! StepPals is built to help active people stay moving, even with a desk job. We appreciate your support and can’t wait to see Snookie power your streaks! 🐾

The cutest app ever!

Looking forward to hitting my step goals since I installed this app. Adorable pets! So fun!

Doesn’t work

It doesn’t work. I’ve gotten over my walk goal each day this week and it says I didn’t and my pet keeps getting sick. I’m not sure if it’s a joke and there’s actually no way to keep the pet alive.

Response from developer

Hi there! StepPals does work! To keep your pet healthy, you need to hit your daily step goal and take care of them: feed and water them, clean up after them, and give their daily treat! If you only hit your steps but skip care, your pet will get sick. This is by design! StepPals is a walking accountability game designed to help you build the habit of reaching your steps goals. So don't forget to care for your pet as well! :) If you have questions, please email us. We are happy to help! (If this helped, please update your review, thanks!)

Not free

It’s a subscription app. Definitely not worth paying for.

Response from developer

Hi there, Yes StepPals is not free, it costs less than a coffee a week! We are small team that is working hard to help people reach their daily step goals. We totally understand if it isn't in your budget. All the best!