Automated bans, bot support, and zero accountability
Steppa is structured like a financial trap disguised as a fitness accountability tool. I was a paying Pro subscriber actively participating in 5 simultaneous paid challenges. After completing 90% of a challenge, my account was abruptly closed and my legitimate steps were falsely flagged as "cheating"—all driven by unverified automated AI detection with zero organic human review.
When you pay extra for Pro access and risk real money in prize pools, you expect real support. Instead, customer support is horrendous. They continuously copy-paste the exact same generic, unhelpful responses without actually inspecting step logs or health data. Closing an account on the home stretch of a challenge while holding onto user entry money is predatory.
The only reason I recovered 100% of my money was because I bypassed their support entirely and forced a full refund through Apple and my bank for both my Pro subscription and all card entry fees. An app that takes subscription fees and locks up entry money should not rely on flawed algorithms and bot support to ban users. Avoid putting a single cent into this platform.
When you pay extra for Pro access and risk real money in prize pools, you expect real support. Instead, customer support is horrendous. They continuously copy-paste the exact same generic, unhelpful responses without actually inspecting step logs or health data. Closing an account on the home stretch of a challenge while holding onto user entry money is predatory.
The only reason I recovered 100% of my money was because I bypassed their support entirely and forced a full refund through Apple and my bank for both my Pro subscription and all card entry fees. An app that takes subscription fees and locks up entry money should not rely on flawed algorithms and bot support to ban users. Avoid putting a single cent into this platform.
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Customer service
Terrible customer service response time and no explanations.
Fake free trial
Hit the free week option to check out the app and my card got billed for a subscription. I want a refund!!
Genuinely fraudulent
The pots advertised are completely fake, propped up by fake accounts. Use common sense and avoid this
BEST APP ON MY PHONE!!!
This is seriously the best app! Not only am I making money, but I’m investing in my future! I’m so busy with my kids activities, that I stopped having time for myself. This app is rewarding me for walking ;)
Used to be good but got nerfed
You used to be able to make some solid money from this app. Typically was getting 20 to 30% returns on investment for each challenge. Now with the new update the app is unusable. ROI is now typically 0 to 5%. Not worth risking $100 to win $2.50. Very disappointed.
Payouts now also take 48 hours after a challenge ends because they now want to allow people extra time to sync their steps and penalize
the people that do what they actually are supposed to do.
Payouts now also take 48 hours after a challenge ends because they now want to allow people extra time to sync their steps and penalize
the people that do what they actually are supposed to do.
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Was fun while it lasted
When this first started it was great, ROI was like 14-20% now you’re lucky to win $4 over 15 days. Better to just invest the money somewhere else. Cool concept but not worth the hassle anymore.
False advertising ROIs
This app advertises 30%+ ROI and only 7/10 people completing each challenge. Once your free trial is complete and they charge you $99 and you’re in the middle of a few challenges, all of a sudden the advertised ROI will change from 30%+ to ~5% of less. This is a scam.
Addicting!
I can't wait to get up and get moving! Attempting to finish my steps earlier each day during my Challenge!
Great
Smart app
Amazing App
Helps me hit my daily step count!
Read about the app
I guess if you hit every step daily goal. You get your down payment plus the winning at the end of the challenge. I never knew that. I thought you put money down for the challenge and it just goes into the pot and you only win the ROI. They gotta go more into depth on the rules.
Doesn’t count all steps
Doesn’t count all your steps, when I tried syncing my watch it said I added unconfirmed steps and that my account was at risk of being banned
Great app bug fixes and new content are great additions
Now that they have sorted out the bug fixes with tracking people’s steps from wearables and you can do multiple challenges this has been stellar!
Unfairly failed challenge
Just wanted to leave this review to make people aware of some issues . Firstly I was deemed to have failed a challenge on the very last day of 15 days , even though I had done 9000 steps beyond the required amount and all within the time limits . The app even acknowledged I had done the steps a few days later and had the exact same amount I had showing within my Apple health app. Very strange . Since then I went down the correct channels of proving this to be a mistake again via the app and also via emails , sending in screen shots of my health app showing the steps I had done . This I have done several times now and I haven’t once had a reply of acknowledgment or the decision over turned .
I done the steps , I proved I done the steps , the Steppa app even shows I have done them and yet nothing has been done . I am now reluctant to join anymore challenges and I would tread carefully if you are thinking about doing so . Such a shame because prior to this it was going really well.
I done the steps , I proved I done the steps , the Steppa app even shows I have done them and yet nothing has been done . I am now reluctant to join anymore challenges and I would tread carefully if you are thinking about doing so . Such a shame because prior to this it was going really well.
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Money is the best motivator
The developers for this app are geniuses. I hate fitness, but this app made it fun with the challenges, and motivating with money involved!
The Best Walking App
This is by far the most fair and most fun walking app. They pay you in real money, not stupid points or coins that build up over like a year to equal $10. My first challenge won me $0.44 but as I got into it and walked more and more with challenges that had more people in them and maybe cost a little more to enter, I started winning $10-$15 per challenge. More for the pricier ones. It keeps me super active all day, especially on days I would just be sitting on the couch. It has helped me lose so much weight this summer. They are also so open to constructive criticism and always put up polls to judge their user’s feelings on things. I just started using their Pro account and I can do multiple challenges at once. I got so many friends into this app too. I cannot say enough good things about it honestly.
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Recoup of annual fee
I am new to the app. I think the annual fee is too high even if you catch it on the 79.99 special. Look at the me vs me challenge. As a newbie I did not understand how it works. I put $10 on it and I can lose up to 61.29 if I don’t walk everyday for a month. And you can’t quit. I feel swindled. Who’s really winning here?
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Scam. No Good
Definitely not happy with it
Scam
They said I lost a challenge when on Apple health I had the steps but the app had less. It says I lost the challenge, I reached out for support and they have ghosted me.
