Restaurant great but app just okay
Making modifications difficult- so if you need to ask for something specific, just call. They are helpful and friendly. Do give extra time for preparation- everything is delicious and fresh, but it’s not a fast turn around.
Not the most user friendly
This app is not the most used friendly when you want to customize a drink or food order. Also, there are some items that are always out of stock on the app, but I’m able to order them at the store in person.
Order Status Doesn’t Update
I love the food and drinks, but I ordered food one day and it gave me a time, and had a spot that looks like it is supposed to update the order where it says Order Status. The order status didn’t update until that evening from In Progress to Complete, so don’t pay attention to the status and only pay attention to the timeframe it gives.
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🥲
Coffee/food is amazing! I really miss the “less sweet” option being available on all drinks, not just the specials. Lattes come with way too many pumps of syrup as it is, so it’d be nice to have that option back on the app when creating my own latte. Choosing the amount of pumps would be the best option, since some people have different opinions on “less sweet” than others when making drinks.
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No more drink descriptions?
WHY why why why did you get rid of the drink descriptions for ALL drinks? I can’t tell what is in each drink, which is particularly difficult to maneuver when I’m trying to order for someone with an allergy. Not only that but it’s next to IMPOSSIBLE to find a regular descriptive drink menu that isn’t part of the online ordering system. This is not accessible for everyone! Not everyone knows what’s in the drinks!!!
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