Bad
It take long to use the point even after redemption
Digital coupons? TRY AGAIN LATER
The app is horrible. On my 5th visit since signing up, and cannot get anything to populate so I can get the coupon saving at the register. The staff do not assist with digital coupon issues. You just don’t get the coupon.
High prices
Just because it’s on sale, doesn’t mean it’s a deal. Buyer be ware at stop & shop
Awful
There is no reason to have to “clip” coupons, should all just be available on ones stop and shop card or phone number listed with it not sure what update did but coupons not showing and no explanation so maybe they have made that change. Ugh
Can’t Log In - CyberAttack
Can’t log in or reset my password since they were hacked. They provide no assistance. Inevitable they find that all customer and employee information was stolen. Then class action lawsuits begin.
You had one job
Rarely works like it should, makes point redemption harder
Not working
App not working since the hacking incident. I can’t sign in or change password. So I cannot use any coupons or points. App not loading properly.
Not working for 1 week
Was not working for over a week
Great Cashier
Marie H. Was fantastic, very helpful
The best
I never realized how much o loved the app until it was gonna its apart of my daily routine. Makes shopping so easy and effortless. I also really enjoy all the perks that come with app. Truly the best!
Delhaize
Stop & Shop’s parent corporation, Delhaize, was hacked as a result this app was down for nearly 10 days. I’m now trying to log back in now that it’s available again and despite updating my password, I still cannot login. Hopefully they get it back to its previous condition as it was a handy app.
Love S&S
I am a s&
s customer for years. In the 80’s.
Never a disappointment and the staff treats me well. I know most by name. My location of choice is Westboro but Temple St was my haunt until we moved in 2019.
s customer for years. In the 80’s.
Never a disappointment and the staff treats me well. I know most by name. My location of choice is Westboro but Temple St was my haunt until we moved in 2019.
Horrible
Get it together
Never works
Why have an app that is always under construction
S&S App
Love this App, use it ALL THE TIME!! Was a fish out of water when site was down. Soooooo happy you’re up and running again!! :)
App unavailable
I have had the app for years and was happy with it but now it and the website have been unavailable for more than a week. It gives you a screen suggesting Instacart and DoorDash but you can’t use the app to shop. Very frustrating and disappointing.
App stopped working as of 10/12/2026
This app was fantastic when it was working! Unfortunately for the past week it’s been down.. I can’t browse the store, or sales.. it tries to redirect me to a 3rd party app to order stuff but that’s not what I wanted. Now my points are gone, and I can’t browse and compare sales at my local stores 😢
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Useless
The app has been unavailable and undergoing maintenance for several weeks. I had built up several “grocery dollars” on the App that I intended to use at checkout which will now expire. While shopping, I like to check the app to see if there are any deals or digital coupons. For my last three trips, the app has been unavailable. I’m not sure when they’ll fix their issues or restore the discounts I had built up.
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Don't work
The app hasn't worked for 5 days in a row
Unreliable
The ap is unreliable. It’s been down for over a week now!
