Straight Talk Transfer Wizard User Reviews

Name: Straight Talk Transfer Wizard
Rating: 2.45454 (44 reviews)

Straight Talk Transfer Wizard

Tracfone Wireless Inc.

🔧 Utilities

📊 Productivity

Top reviews

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Terrible

This is a terrible app. I downloaded on my 2 iPhones , had 1200 contacts and all other things will transfer EXCEPT contacts! What is the point of this? It said 0 contacts available???! Waste of my time. I tried google, Verizon, Apple cloud, no transfer apps worked. Finally downloaded an app with 3 day trial, worked in like 30 seconds!!! It was called “file transfer “

It’s me Dan

3 years ago

terrible

i purchased the 35 dollar sim activation kit, was told i could keep my old phone number. i’ve spent hours going in circles with the “support team” and still i have absolutely no service to my phone. multiple employees have just hung up on me when they don’t know what to do. the last person i spoke to tried getting my card details to bill me over the phone, when i already bought the plan. complete waste of time and money i would rate 0 stars if i could

Lord Shreks Disciple

3 years ago

Sad day with straight talk

Sad day for straight talkTreated me poorly very bad knowledge of helping you get your phone transferred over, I am so over this, They overcharge my auto refill bill and will not fix it

myah33

4 years ago

Will never use Straight Talk again, it’s been a nightmare.

They make porting from this company impossible. Do yourself a favor and go with a reputable company.

TBex31

4 years ago

Doesn’t Work

Will have to try something else. Can’t even get past “validating phone number”

tamaralee75

4 years ago

App

This app does not work. I have been trying for two days and I haven’t gotten any pictures transferred to my new phone.

luckyu99

6 years ago

Response from developer

Hi luckyu99. We are sorry for the trouble that you have encountered. Have you also downloaded this app to your old device? If so, please let us further help you. Copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^April

Does not work

Attempted to transfer just contacts (turned off access to photos and media). Would look like it was working but after 20 min, there was no change

hipchicklet2015

6 years ago

Response from developer

Hi hipchicklet2015. Thank you for taking the time to leave us your review. We apologize to know that you're having trouble with transferring your contacts. We'll be happy to help you with this. To do so, please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. ^Wendy

Won’t connect to wifi

This seems to work fine on my iPhone SE, from which I’d like to transfer content, but it will not connect to WiFi on my new iPhone 8, to which I’d like to transfer content. No attempts to correct this issue have made any difference. My iPhone 8 connects to WiFi just fine; just not this app, and the app won’t work unless both phones are connected to the same WiFi network. Fail.

funnyshirl

7 years ago

Response from developer

Hi funnyshirl. Thank you for taking time to rate us. We're very sorry to hear that our app does not connect to your iPhone 8. We'll be glad to look further into this for you. Let us gather the details about this issue first. To do so, please chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. We'll help you get running. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Wendy

Worked for me

This was the only app that simply transferred my contacts. Took two seconds.

Vmusso

7 years ago

Response from developer

Hi Vmusso. We're delighted that our app helped you transfer your contact. Thank you for the five stars. It will keep us going. Have a great day. ^Wendy

If this works for you you are smarter than their IT

If you need to transfer a phone number, do yourself a favor and just go to a different cell phone provider. I spent four hours of my day with three levels of managers who could not figure out how to make this app work!!! The level of incompetence grew with every manager I spoke with at their company. I ended up having to wipe the data from our phones and start from scratch, but by that point everything was so messed up that I’ll probably just scrap everything after service plan is up and find a provider who knows what they’re doing. I’ve already filed complaints with the Better Business Bureau and several other companies, on top of their incompetence they also double charged me!

JesseJamesBoy1

7 years ago

Response from developer

Hi JesseJamesBoy1. We're very sorry for the trouble you've experienced in trying to transfer your files over to a new phone. We never want this to happen to our customers and understand that this situation is frustrating and concerning. Give us the opportunity to gather some information about this inconvenience, so we can escalate it and get in touch with you as soon as possible. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We will be glad to hear from you! ^Katrina

Problem

App loads on my new iPhone 7+, but will not load past selecting transfer from this phone on my iPhone 6+. 1 star until I can even see if this app works how it is advertised.

Scott0507