App doesn’t work
Looks like the app is no longer working. Can I get a refund?
Response from developer
Hello Underdogking - If you need support, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
LINKSYS ROUTER
I am thoroughly disappointed that it was not until AFTER I purchased Strata Lite that I found out it does not work with a LINKSYS Router! I think I deserve a refund!
Response from developer
Hello Mymy7712 Strata should work fine with any router which passes the UDP traffic required by the ATEM protocol
Not sure what to say.
I have ATEM studio HD unit. Did all the wireless settings right. Yet, neither on my iPad or iPhone the app does not even see the unit. I have checked all the settings in the machine and the apps and they all match properly. Such a frustration to make this app working. Well, in the settings page of the app they encourage you to get a pro version which is way more expensive. Now, after such a hassle to connect my devices with the lite version I don’t know if I should try the pro! Any suggestions? Thank you.
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Garbage App
This app did absolutely nothing. Not sure why it’s $9.99
Response from developer
Hello superman1309 If you need support, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
Trash app, trash dev, trash support. Money grab.
You know when you hover over that buy button thinking you know this is a rip-off but hope it’ll at least work enough to be worth it in 1 year or so? Yeah, that’s this app. But still not worth it 1 year down the line.
Absolutely trash - this app is so poorly designed I’m amazed Apple allowed it.
1: the app will refresh its GUI constantly while it tries to reconnect to the ATEM device. This leads to you tapping the same button repeatedly like a slot machine hoping you caught it while it didn’t disable the button and actually sends the command.
2: dev has no idea about WiFi, how it works, or what would fix it. To quote them, “we saw Apple airport behaving better”. Right, makes sense, a 2.4GHz router from a decade ago. Then in the same breath the dev blames your router and BlackMagic for the intermittent connectivity this app is barely handling. I’m 5 feet away from my router, and the laptop using Software Control uses the same router, same WiFi, same protocol that BM wrote, yet magically works. It must be because I don’t have a decade old Airport.
3: emailed the dev 6 business days ago, zero replies. Not even a courtesy “thanks for emailing I’m swamped, I’ll look into it”. Silence.
4. The app costs WAY TOO MUCH for the trash quality and use you get out of it. Dev should dial it back to free. Then at least I and many others won’t be demanding the dev fix the app to work as advertised.
As it stands right now I purchased a product that was falsely advertised, and it has no support. I was cheated, scammed.
Absolutely trash - this app is so poorly designed I’m amazed Apple allowed it.
1: the app will refresh its GUI constantly while it tries to reconnect to the ATEM device. This leads to you tapping the same button repeatedly like a slot machine hoping you caught it while it didn’t disable the button and actually sends the command.
2: dev has no idea about WiFi, how it works, or what would fix it. To quote them, “we saw Apple airport behaving better”. Right, makes sense, a 2.4GHz router from a decade ago. Then in the same breath the dev blames your router and BlackMagic for the intermittent connectivity this app is barely handling. I’m 5 feet away from my router, and the laptop using Software Control uses the same router, same WiFi, same protocol that BM wrote, yet magically works. It must be because I don’t have a decade old Airport.
3: emailed the dev 6 business days ago, zero replies. Not even a courtesy “thanks for emailing I’m swamped, I’ll look into it”. Silence.
4. The app costs WAY TOO MUCH for the trash quality and use you get out of it. Dev should dial it back to free. Then at least I and many others won’t be demanding the dev fix the app to work as advertised.
As it stands right now I purchased a product that was falsely advertised, and it has no support. I was cheated, scammed.
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Response from developer
Hello zBen. If you are not getting the results you expect, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
