App doesn’t work
Response from developer
Hello Underdogking - If you need support, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
LINKSYS ROUTER
Response from developer
Hello Mymy7712 Strata should work fine with any router which passes the UDP traffic required by the ATEM protocol
Not sure what to say.
Response from developer
Hello genna1957 If you need support, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
Garbage App
Response from developer
Hello superman1309 If you need support, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
Trash app, trash dev, trash support. Money grab.
Absolutely trash - this app is so poorly designed I’m amazed Apple allowed it.
1: the app will refresh its GUI constantly while it tries to reconnect to the ATEM device. This leads to you tapping the same button repeatedly like a slot machine hoping you caught it while it didn’t disable the button and actually sends the command.
2: dev has no idea about WiFi, how it works, or what would fix it. To quote them, “we saw Apple airport behaving better”. Right, makes sense, a 2.4GHz router from a decade ago. Then in the same breath the dev blames your router and BlackMagic for the intermittent connectivity this app is barely handling. I’m 5 feet away from my router, and the laptop using Software Control uses the same router, same WiFi, same protocol that BM wrote, yet magically works. It must be because I don’t have a decade old Airport.
3: emailed the dev 6 business days ago, zero replies. Not even a courtesy “thanks for emailing I’m swamped, I’ll look into it”. Silence.
4. The app costs WAY TOO MUCH for the trash quality and use you get out of it. Dev should dial it back to free. Then at least I and many others won’t be demanding the dev fix the app to work as advertised.
As it stands right now I purchased a product that was falsely advertised, and it has no support. I was cheated, scammed.
Response from developer
Hello zBen. If you are not getting the results you expect, please use the support contact address shown at http://www.sienna-tv.com/ndi/support.html
DO NOT DOWNLOAD
Response from developer
Hello jjreyes19. If you are experiencing issues, please contact our support. This app works great for thousands of happy users, so there is probably a very simple explanation for your issue.
Crashes every time I open it.
Response from developer
Hello The Nathan Ruff. Please delete the app from your device and reinstall it from the app store. If you continue to experience issues, please contact our support.
L’app quitte inopinément
Atem remote control.
Did not work
Response from developer
Hi LLKOOLYOU, please refer to the list of supported ATEM versions in the app description. At the time of writing, ATEM MINI is not on the list. Some users have reported success with ATEM Mini, but its not officially tested or qualified.
The 1 Star does not reflect my experience of it
Note to developers, the price of Strata Pro is too high given the success of the ATEM Mini and the likely up take in demand for your apps you may increase you income from the app by pricing the Pro version more competitively. Just saying :)
Não funciona
Updates?
Response from developer
Hi G-Productions If your freezing issue is new, most likely its an environmental change - look at your Wifi networking first, since its almost always the cause. Try a wired lightning to ethernet connection.
Pratique
Works but lacking basic features e.g. cut
Would love a simple CUT or AUTO button.
Response from developer
Hi Koni kiwi The iPad version of Strata Lite app has Cut and Auto buttons. For iPhone we had to compromise a little because of screen space.
Great app
w**** my money
Response from developer
Hi Thango Almost all issues related to 'shutting down' or problems connecting are due to intermittent or latent WIFI connectivity - that is *almost certainly* what is causing the problem you describe. There can be many reasons why your WIFI connection is not reliable, including interference from other devices, and most often, different compatibility with routers. You can now setup a wired ethernet connection to your iPad with a lightning to ethernet adaptor, which should completely solve any interference issues. Please contact us if you need more assistance.
Got potential but is useless!
Super Source
CRASHING
Response from developer
Hi mikeparagone. Almost all issues related to 'shutting down' or problems connecting are due to intermittent or latent WIFI connectivity. There can be many reasons why your WIFI connection is not reliable, including interference from other devices, and most often, different compatibility with routers. Our users report Apple Airport routers appear noticeably more reliable with Strata. Alternatively you can now setup a wired ethernet connection to your iPad which may completely solve any interference issues. Please contact us if you need more assistance.

