Cash
No customer service
Response from developer
Thank you for your feedback, and I am very sorry for the delay in our response and the confusion regarding your account status. We take account security and data privacy very seriously. Accounts are not automatically reactivated, so we want to investigate what occurred and ensure your request to deactivate and delete your account is processed immediately. Please reach out to us via your app (Profile > Help) or submit a ticket at us@support.stream.co so our technical team can locate your account details and resolve this for you right away.
The best
Don’t Use
Response from developer
Thank you for your feedback. I am sorry to hear that your paychecks weren't processed correctly and about your concerns with transfer fees. Standard transfers are always free, and any instant transfer fee is shown before you confirm. Please reach out via your MyFlexPay app (Profile > Help) if your issue hasn't been resolved and we'd be happy to look into this further.
App
Bad!
No customer service
Steal your money
Response from developer
Thank you for your feedback, and I am very sorry to hear about your experience and the stress regarding your paycheck and account balance. We take concerns about fees, wage access limits, and pay deductions very seriously. Stream does not apply hidden fees or take funds beyond your requested early transfers and standard payroll arrangements set by your employer. We want to investigate your calculation details right away,please reach out to us via your app (Profile > Help) or submit a ticket at us@support.stream.co with your account details so a human support agent can personally review your account and resolve this for you directly.
Reading reviews
Withholding extra money
Response from developer
Thank you for your feedback, and I am very sorry to hear about the unexpected difference in your paycheck. We know how stressful it is to face car trouble and be left with less funds than you anticipated. Stream only processes the early transfer amount you request ($200) plus any standard transaction fee, while tax withholdings, wage caps, and other payroll deductions are applied directly by your employer. Please check your Salary Statements in the app (Track > Salary box) for a detailed line-by-line breakdown. If the math still doesn't look right, please contact us via the app (Hub > Help > Contact) or email us@support.stream.co so we can review your account.
lifesaver!!
Relieved and grateful
DO NOT USE!
Horrible!
Response from developer
Thank you for your feedback. We sincerely apologize for the delay you've experienced with our customer service. I understand how frustrating that can be. Please reach out to us via your Stream app (Hub > Help > Contact) if your issue has not been resolved and we would be happy to provide further assistance with your settlement concerns.
Really good app
needs support
Stole my money
Doesn’t work
Response from developer
Thank you for your feedback. I am sorry to hear that you are unable to log in since the browser version was removed. Please reach out to us via your Stream app (Hub > Help > Contact) if your issue has not been resolved and we would be happy to look into this further.
No Phone Customer Service, and I owe $1000??
Response from developer
Hi there, thank you for your feedback. We are very sorry to hear about the distress this has caused. Please reach out to us via your Stream app (Hub > Help > Contact) as soon as possible so we can assist you!
