great idea, thoughtful design, but incredibly glitchy!
has to constantly reconnect to spotify and have trouble editing without restarting app over and over again.. frustrating bc it’s such a great design otherwise!
several updates later still so bad glitch wise!
update: 2 yrs of paying membership fees, zero improvement on glitches- somebody come get a programmer in here!!
several updates later still so bad glitch wise!
update: 2 yrs of paying membership fees, zero improvement on glitches- somebody come get a programmer in here!!
Show more
Paid Subscription with terrible customer service and hella glitches
I’ve been a paid member for a year now and this app glitches. I’ve sent emails with no response back and no updates to resolve any of the issues I’ve mentioned.
I’m writing to formally express my disappointment and frustration with the repeated technical issues I’ve experienced with the Struct Club app—specifically during live class time, when reliability matters most.
The primary reason I originally canceled my subscription was because the app consistently failed during my classes. When I attempted to use the free version as an alternative, it also did not work, which ultimately led me to resubscribe in good faith, hoping the issues had been resolved.
Unfortunately, today (and several classes after) confirmed that the problems are ongoing.
During class, several rides would not play at all. At another point, the app became completely stuck. While the music continued to play, none of the choreography appeared on the screen, making it impossible to properly teach or follow the class. This occurred at critical moments during instruction and disrupted the overall experience.
As a professional instructor, I rely on this app to function as advertised—especially during live sessions. When it does not, it directly impacts my ability to do my job and deliver value to my participants.
I’ve attached screenshots with timestamps to document these issues as they occurred in real time.
Given the repeated nature of these failures, the fact that they occur during the most important moments of use, and that I re-subscribed after already canceling due to similar problems, I believe compensation is warranted. At minimum, I am requesting a refund or account credit for the impacted period.
I would appreciate a timely response outlining how this will be resolved and what steps are being taken to prevent these disruptions moving forward.
Thank you for your attention to this matter. I look forward to a prompt and fair resolution. (there was no attention) Do not download this app!!!
I’m writing to formally express my disappointment and frustration with the repeated technical issues I’ve experienced with the Struct Club app—specifically during live class time, when reliability matters most.
The primary reason I originally canceled my subscription was because the app consistently failed during my classes. When I attempted to use the free version as an alternative, it also did not work, which ultimately led me to resubscribe in good faith, hoping the issues had been resolved.
Unfortunately, today (and several classes after) confirmed that the problems are ongoing.
During class, several rides would not play at all. At another point, the app became completely stuck. While the music continued to play, none of the choreography appeared on the screen, making it impossible to properly teach or follow the class. This occurred at critical moments during instruction and disrupted the overall experience.
As a professional instructor, I rely on this app to function as advertised—especially during live sessions. When it does not, it directly impacts my ability to do my job and deliver value to my participants.
I’ve attached screenshots with timestamps to document these issues as they occurred in real time.
Given the repeated nature of these failures, the fact that they occur during the most important moments of use, and that I re-subscribed after already canceling due to similar problems, I believe compensation is warranted. At minimum, I am requesting a refund or account credit for the impacted period.
I would appreciate a timely response outlining how this will be resolved and what steps are being taken to prevent these disruptions moving forward.
Thank you for your attention to this matter. I look forward to a prompt and fair resolution. (there was no attention) Do not download this app!!!
Show more
Frustrated
I love this app but there definitely needs to be an update to keep this app from glitches. I’ve lost edits, and sometimes have to restart the app in class because of app issues. This is beyond frustrating. I just lost an hour worth of edits to my plan due to this stupid app glitches. Uuuugggggghhhhhh!
Show more
Response from developer
We are so sorry you experienced this saving bug, which we immediately released a fix for as soon as we found out about it from a fellow member. We hope to hear your feedback anytime we fall short of your expectations at support@structclub.com so that we may respond as quickly as possible.
thoughtful design but so many bugs
I want to love this app but it can be so hard to use. You constantly have to close and reopen spotify and sometimes have trouble loading your music altogether. It’s a bummer you can’t pull in local files from Spotify too but not a dealbreaker. I still use the app because I haven’t found anything better on the market for choreographing spin classes, but the ux is incredibly frustrating most of the time.
Show more
great idea, thoughtful design, but incredibly glitchy!
has to constantly reconnect to spotify and have trouble editing without restarting app over and over again.. frustrating bc it’s such a great design otherwise!
several updates later still so bad glitch wise!
several updates later still so bad glitch wise!
Life changing app!
Struct Club has made the most tedious part of being an instructor the most fun. The app is so simple and easy to use, and has cut down on much time down on my class prep time. I love that I can also source pre made class templates from the community. The classes are hot, trendy, and always get great feedback from my students. For anyone contemplating getting Struct Club, save yourself the time and download it right now!! And then come back and thank me ;)
Show more
great idea, thoughtful design, but glitchy!
has to constantly reconnect to spotify and have trouble editing without restarting app over and over again.. frustrating bc it’s such a great design otherwise!
Lifesaver for Instructors!
I’ve been using this app for years and it makes creating my classes so much easier and faster! I love that I can easily mark each beat drop. I love the fact that I can easily view BPM of my music to ensure my music matches the effort I want. Cycle is my main format, but now I use this app for all my classes! I like to plan my classes in advance and the app helps me stay prepared and professional, providing a better experience for participants. It’s also very useless when I’m in time crunch or need a specific theme because the app allows access to tons of other company and member created content. Lifesaver for any instructor!
Show more
What I’ve been waiting for!
Struct Club is exactly what I’ve been waiting for as a fitness instructor for 10 years. Especially as a new cycle instructor, Struct Club makes it so easy to curate an impactful class. The cuing is so helpful and on point with the music. I highly recommend!
Almost there
I really like the user interface and all the ability to create customized playlists.
However, it would be intuitive to detect the song BPM automatically instead of manually entering it. Then adjust the BPM from there.
Also, BPM and RPM are not the same. Maybe add adjustable RPM as well. Thanks.
However, it would be intuitive to detect the song BPM automatically instead of manually entering it. Then adjust the BPM from there.
Also, BPM and RPM are not the same. Maybe add adjustable RPM as well. Thanks.
Worst app and support
You will lose access to all your created content as soon as you stop paying. There is better app out there and fully free on top of that
I Keep Coming Back!
When I started using the Struct Club app (shortly after they launched) admittedly I was not a fan. Like most new apps and programs glitches are expected. In my frustration I sought other apps to instruct my classes. I found one that worked well, but it didn’t have some of the features I liked in SC. I reached out to SC Customer Service, they addressed my issue and I tried it again. Discovered another glitch and I tried a different app. This happened about 3–4 times where I left SC, but ultimately will always go back. I guess I’m a glutton for punishment. Haha
Needless to say, I’ve been w/SC again for almost a year and I am very pleased w/the improvements. Also, they have a very responsive customer service team. I highly recommend!
Needless to say, I’ve been w/SC again for almost a year and I am very pleased w/the improvements. Also, they have a very responsive customer service team. I highly recommend!
Show more
Great app
I used this app to teach a rhythm cycle spin class and it took out the stress of writing notes. This made it easy to nail all the beat drops and get all my cues.
The only improvements I hope they will improve on is the ability to import the full playlist (half of my playlists are typically my own MP3s obtained from SoundCloud, for example) and the ability to run this on my laptop.
If these were added, I would happily pay the subscription fee!
The only improvements I hope they will improve on is the ability to import the full playlist (half of my playlists are typically my own MP3s obtained from SoundCloud, for example) and the ability to run this on my laptop.
If these were added, I would happily pay the subscription fee!
Show more
Not Working At All
I can’t open the app. It crashes each time. Please fix. Loved the app up until today.
Superb app for instructors
I have used this app now for 6 months, the app is great and the support is even better.
Love it!
The app really helps speed up the process of choreographing an excellent fitness class to my favorite music without worrying about copyright issues. As a trainer I can monetize my workouts and earn some extra cash or I can try out other trainers classes that are in the shop.
I recommend this app to any fitness professional that loves workouts that move with the beat of the music. Or to anyone that just wants to get a good workout in. Love it!!!!!
I recommend this app to any fitness professional that loves workouts that move with the beat of the music. Or to anyone that just wants to get a good workout in. Love it!!!!!
Show more
Fun rhythm based riding
I love the playlists and how the choreography is perfectly timed with the songs, best drops, and all that jazz. Such a fun way to workout! I often get lost in the playlist and forgot Im even working out.
Best way to kick up those BPMs!!
LOVE this app! There really is something so motivating about having your workout set to real music and I haven't been able to find that in a virtual workout anythere else. Feels like I'm back in the studio! The HIIT workouts are fantastic and set to some really great beats. Can't wait to see what workouts come out next 💪🏼
Show more
Awesome stuff
Music is on point - workouts are fun and well balanced, and the app design is PRETTY 😍
Won’t work
Trying to use the app and it won’t load my Spotify playlists. Tried purchasing a (very expensive) subscription but it still won’t work for me. Turning over to other apps because, although this is a very visually appealing app, it isn’t very user friendly. As a spin instructor, I need something reliable and super user friendly which I don’t feel I’m getting here.
Show more
