Glitchy login
Terrible login system. It moves me to a browser to login in then doesn’t relay the info to the app. Also Face ID doesn’t work.
Ok app
It works alright, but sometimes my claims disappear after submitting them. Also on the add a provider page, the business name input only allows for one character.
Dental claim
I applied for a dental claim and it was under process for a long time then disappeared without any explanation or reimbursement.
Can’t Submit Claims
I unfortunately cannot submit claims as whenever I insert a phone number to register a new provider, it then says that the field has been left empty.
Can’t switch login types
I have 2 accounts under the same email, one for dental and the other for health. I can’t switch between the 2 when I use the app which is inconvenient for submitting claims on my phone.
