StyleSeat Reviews: Is It Legit?

Customer Experience

Positive experience40.2% of reviews
Neutral6.2% of reviews
Negative experience53.6% of reviews

~ Based on 418 written reviews from the US App Store.

What users say about StyleSeat

Is StyleSeat Safe?

StyleSeat - Salon Appointments appears safe based on user ratings. AppsHunter Safety Score for StyleSeat is 98/100.

This assessment is based on 290,890 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 290,653 App Store ratings for StyleSeat.

Is StyleSeat Legit?

StyleSeat - Salon Appointments appears to be a legitimate app. AppsHunter Legitimacy Score for StyleSeat is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Strip club manager

I’m all the way Frm Miami. And been here a year. Only had one decent barber that was acceptable. But Joshthebarber. Is a blessing. Like a taste of home. His cuts last the whole week n his fades are right on point. Best in Indy hands down

It was quick

I have set up my next nail appointment . It was quick and easy will the app

Love it

Very good services

Keinda

It feels so good to have a stylist that is warm, Caring and knows what looks good on you. And knows how to do hair. Keinda is the BoM.com Iove me some Keinda❤️❤️

Customer Service is Horrible

My experience with StyleSeat's customer support has been just as disappointing as my experience with the stylist.

After an unsatisfactory hair appointment, I contacted StyleSeat about obtaining a refund. I was directed to contact the professional directly, as StyleSeat's policy requires professionals to administer their own refunds. I followed those instructions, explained my concerns to the stylist, and explicitly requested a refund. She refused and offered only a discount on a future appointment.

I returned to StyleSeat for assistance, as instructed, but the support process was frustrating and unhelpful. Responses were delayed by days, and I was left without a satisfactory resolution despite following the process StyleSeat provided.

The fundamental problem with this policy is that it places the burden on the customer to negotiate with the very professional they are disputing a service with, then leaves the customer with little meaningful recourse when that professional refuses to cooperate. Direct communication should be an opportunity to resolve a dispute, not a dead end that leaves the customer responsible for absorbing the cost of an unsatisfactory experience.

A booking platform should have a meaningful process for reviewing service disputes and helping customers reach fair resolutions. Based on my experience, StyleSeat's process did not provide the support or accountability I expected. I would encourage other customers to understand these limitations before booking.
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Gotta Do Better SS

I just got charged $848 today, Oct 26, 2026 from a scammer on this app. Of course ultimately it isn’t StyleSeats fault and it’s a corrupt person using the app but to give all the power to the braiders is not good. This person charged me for a no show and 4 different charged totaling $848 and I NEVER booked an appointment for any of that. I booked this person back in June and she scammed me then. Thought I was done but so annoying. Again not StyleSeats fault ultimately but at least ask me to verify or give me more control. And then the process of disputing is only with the person not with the app itself. Do better StyleSeat.
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Great service

Very welcoming, super clean and quiet environment!! Provided guidance and listened to my concerns during service!! Was on time no issues booking! Will be back !!

Ugh

StyleSeat is so annoying. They don’t promote you unless you take a certain amount of credit card payments. If a client’s card expires and needs updated, you’ll never be allowed to do it. It tells you the client can update it with the client is never able to update it. So a client doesn’t have a credit card on file if they no show you, you can’t charge them, or if you need to charge something when they’re not in front of you, it’s forever without a credit card #for that client. They message your client incessantly. If your client has a haircut appointment and you cancel somebody else else’s haircut appointment the first client gets an alert from styleseat that says hey, you wanna switch your appointment your stylist has something sooner” then your client messaged you and says oh my God can I switch and then it messes up your whole schedule. Also randomly it’ll text your client who has existing future appointments and tell them oh my God you need to book it’s been a while since you booked and confuses the client …I could go on and on
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Stylists- Beware!

They will cancel your account with no reason whatsoever or give you any response as to why it was closed. I was a top pro for over 2 years with a 5 star rating. I received no warnings or violations. Just had no access to my account one day and it’s been over 3 weeks and still no update.

Hair App for all

Love it! Easy to use and very fast!

Need Explanation!

I’ve been a top pro for over 2 years and haven’t been able to access my account in a week with no explanation or reason as to where my account has gone or what happened to it . I had clients set this week who have paid deposits and I have no way to access or message them. I received no warnings or restrictions so why can’t I access my account?!

The response I received didn’t give me any explanation of why I can’t access my account and it’s been over a week now and still no response to the multiple messages I’ve sent.
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Nice App

Very easy and convenient to book appointments

Need Explanation!

I’ve been a top pro for over 2 years and haven’t been able to access my account in a week with no explanation or reason as to where my account has gone or what happened to it . I had clients set this week who have paid deposits and I have no way to access or message them. I received no warnings or restrictions so why can’t I access my account?!
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Loc Pipe Cleaner Set

Amazing! Truly enjoy and adore my experience with Ariel.. ♥️

Love styleseat✨✨✨

I found Lindsay on StyleSeat while searching for a hairstylist in Jacksonville, Florida. 💇🏽‍♀️❤️Thank you STYLESEAT🖤🌹

Monies

Don’t like the way it automatically gives a tip. Also if I pay cash sometimes the system will still charge with that tip that I didn’t authorize

Greedy

It’s $35 a month, plus a $15 new client finders fee per client. I will not be having my clients use the app. That’s corporate greed at its finest and yall should be a damn shamed!!

$90 for late cancellation

they make you pay $90 for a late cancel even if your stylist doesn't make you pay it. and they don't give that $90 to the stylist either. incredibly greedy app. i unexpectedly ended up sick and had to cancel and i ended up paying styleseat $90 for a cancellation when the service doesn't even belong to them, they just help you book it. crazy
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Excellent job

I’m very happy with the job my new stylist did. I got compliments.

Starter Locs

Vibe was great. Convo was great and service went so smooth. Booking my next appt now.