Once a great app, but…
Doesn’t work. Even after 3 updates
Response from developer
Thank you for your feedback, and I’m really sorry for your experience. I understand how frustrating this must be. I can see that your 30-day trial started on 30 April and has now expired without a team being created. We are currently investigating some subscription-related issues and are working hard to resolve them as quickly as possible. If you’re still experiencing problems accessing the app, please contact us at support@subnowapp.com with a screenshot of the error message to help us pinpoint the issue. To avoid any unexpected charges in future, we recommend cancelling during the trial period. If you have already been charged, you can request a refund directly through the App Store. We genuinely appreciate your feedback—it helps us improve SubNow—and we’d really value the chance to get this working properly for you.
Great update and huge time saver
Lifesaver
Terrible - ignore the review history
Response from developer
Thank you for your candid feedback — and I’m really sorry the new version hasn’t met your expectations. We understand this has been a significant change. SubNow has evolved to support a broader range of teams, with features like Position Management now included in SubNow Pro. However, SubNow Basic is designed to deliver the same core functionality as the previous version. If you preferred the simpler setup, you might find it helpful to turn off Positions in Settings — this brings the experience much closer to the original app. There are also a few improvements you may find useful, such as the printable rotation plan, easier handling of unplanned changes, and added control like setting a second-half goalkeeper — all aimed at making game-day management more flexible. We really value the app’s history and the support from long-time users like you. Thanks again for sharing your feedback — it helps us continue improving SubNow.
