Summit Community Bank

Summit Community Bank

Service Beyond Expectations

1.7K ratings
61 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
Summit Community Bank screenshot #1 for iPhone
Summit Community Bank screenshot #2 for iPhone
Summit Community Bank screenshot #3 for iPhone
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About

Manage your finances on the go with this updated mobile banking application. Check balances, transfer funds, view transactions, and access budgeting tools 24/7. Locate ATMs and branches easily.

โœ“Check account balances
โœ“Transfer funds
โœ“View transaction history
โœ“Check credit score
โœ“Budgeting and financial tools
โœ“Locate ATMs and branches
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What users say

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What's New in Summit Community Bank

13.0.5803

June 20, 2023

Feature enhancements and bug fixes

User reviews

Daily deposit amount too low

Had to call the bank to have it raised above the daily $750 limit. Then only wanted to set it for one day. Had to plead case to get it raised permanently. Iโ€™ve banked at this bank since I was 6 years old making my first saving deposit. Iโ€™ve stayed at this bank throughout the years even after moving to NC where there are no branches. They are feeling more like a big institution and not my hometown bank any longer. Is it time to move my account to a big local bank?
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Response from developer

Thank you for sharing your experience with us. We genuinely appreciate your long-standing loyalty to our bank and understand your concerns about the recent issue with your daily limit. We're sorry to hear that this process was frustrating for you. We strive to maintain the personal touch and hometown feel that youโ€™ve come to expect, even as we grow. Your feedback is invaluable in helping us improve, and weโ€™d like the opportunity to make things right. Please contact us directly so we can discuss your needs and find a solution that works best for you. We truly value your continued trust and hope to keep you as a part of our banking family for many more years to come.

Decent

This banking app is decent. It could stand some updates/reworking to make it more ergonomic. The mobile check deposit system needs some work. It should have the ability to use flash when you are capturing the image of the check.
I just closed my account at Wells Fargo and moved to Summit. The two things I miss about Wells Fargo was how easy it was to use their banking app and the fact that you could get your bank card personalized for free. At Summit, you have to pay $10.
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Response from developer

Hi there! We appreciate your feedback and review. Thanks so much for your comments. We are always trying to improve our banking experience!

Frustrated!

My original bank, who I had banked with for over 20 years, merged with Summit a few months ago. I have had nothing but problems! My statements have been sent to not only my current address but my old address. Thank goodness Iโ€™m friendly with the people who live there and they got them to me. I canโ€™t mobile deposit at all. It tells me I need to be logged into the app when thatโ€™s where Iโ€™m at trying to make the deposit. I know that with a merge there are things that need to be worked out but this is ridiculous! Especially when I never had a problem before.
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Response from developer

Thank you for letting us know the issues you're experiencing with the app and please know our dedicated client care team would be more than glad to help update your address, help you with mobile deposit or any other app issues. Please give us a call at 877-776-9722!

Convenient

This app feels a step closer to user friendly technology. Very simple to manage my various accounts without the confusion that I've suffered through countless other banking apps. Also, if for some reason you get confused, there's always a knowledgeable associate available to answer any questions.

Response from developer

Thank you so much for your feedback! We're so grateful that you took the time to leave us a review and we're so glad that the app meets your banking needs. We're always looking to give you the best experience. Once again, we really appreciate your review, please let us know if we can help in any way.

Mrs A

Bill pay makes you think a check has cleared and it hasnโ€™t. Then it clears and throws your account out of balance so they can charge you a service charge. It doesnโ€™t show what comes out to date. Why canโ€™t it show everything that is coming out daily. Like a running statement. My whole account not just bill pay.
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Response from developer

Hi Mrs. A, we'd like to help you resolve the issues you're experiencing, can you give us at call at 877-776-9722? Thanks!

Developer apps

User experience

๐Ÿž

Reported Bugs

2 issues

App crashes or freezes on some devices

Bug

Inconsistent transaction posting and balance updates

Bug
โœจ

Requested Features

3 requests

Improve transaction history and balance display

Feature

Add automatic bill pay functionality

Feature

Enhance mobile check deposit process

Feature

FAQ

What can I do with the Summit Community Bank app?

The app allows you to check your account balances, transfer funds between accounts, view your transaction history, and check your credit score. It also provides budgeting and financial tools to help you manage your money effectively.

Is the Summit Community Bank app free to use?

Yes, the app is fast and free to use. It is available to all existing online banking users of Summit Community Bank.

Can I find ATMs and branches using the app?

Yes, the app includes a feature to help you locate ATMs and local branches. This makes it convenient to access physical banking services when needed.

What are the main benefits of using the mobile banking app?

The main benefits include the ability to manage your banking needs anytime, anywhere, 24/7. It offers convenience for checking balances, making transfers, and utilizing financial tools on the go.