Sunbelt Federal CU User Reviews
Customer Experience
~ Based on 76 written reviews from the US App Store.
What users say
Summarized from real user reviews of Sunbelt Federal CU. Based on 115 reviews and a 1.8/5 average, it highlights the 9 negatives reviewers mention most about this Finance app.
Negative things
- ❌Frequent app downtime
- ❌Network errors
- ❌Login issues
- ❌Unreliable system
- ❌Card declines
- ❌Slow app performance
- ❌Poor user interface
- ❌Inconsistent updates
- ❌Lack of customer support for issues
Is Sunbelt Federal CU Safe?
Sunbelt Federal CU does not appear safe based on available data. AppsHunter Safety Score for Sunbelt Federal CU is 41/100.
This assessment is based on 115 user ratings, with an App Store average of 1.8/5.
Safety Analysis
~ Based on 115 App Store ratings for Sunbelt Federal CU.
Is Sunbelt Federal CU Legit?
Sunbelt Federal CU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sunbelt Federal CU is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The amount of network errors is crazy work. It’s so constant especially at critical times when I NEED to login and check, network errors for HOURS. SO TRASH.
Trash app and a trash bank.
App always has issues.
I like banking with sunbelt FCU but the app keeps going down. When you try to login it says settings cannot be updated and won’t let me login. This really needs to be fixed!
Do not use this app do not use this bank unless you love dealing with issues 100% of the time the amount of network errors is crazy there’s some days I can’t even access my funds or just see how much I have in the bank because the apps updating or networks down the apps usually slow I just deposited money into my account while I still had 50 dollars left in my account went to a gas station tried buying drinks and it declined while I had 50 dollars in there most frustrating bank I’ve ever used and don’t try calling you’ll just be put on hold and told there’s nothing they can do about most issues my fiancé ordered a debit card and it took 2 months just for them to reorder it cause there was some mistake unless you have to use this bank for work like I had to do do not use this bank
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They have the most network issues ..when the system down you CAN NOT USE YOUR CARD ANYWHERE . I was traveling out of state and they locked my card I couldn’t get gas or nothing thankfully I had other cards on me ..Im switching bank immediately because I travel too much to be walking around with a card that declines when they system down …be better off taking cash
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Not only does the app never work but their whole banking system shuts down all the time. We can’t use our cards or pull out money. They have got to have the worst IT department ever.
Honestly this is a great idea terrible execution. I have never seen a banking app that goes down as frequently as this app. Whenever you need to access your money you can’t and if the app goes down you can guarantee the login for the website is down too!
One of the worst banks ever
At least once a week the app and website is down.
Please revise this app ASAP! I read a review from 2 years ago! And it’s still not fixed, this tells me that you do not care about the customers. We should be able to log on with no issues “Network Error” everyday. No one to contact to resolve the issue, My Family and I, might be looking for a new credit union if this isn’t taken care of as of yesterday! We don’t play around about accessing our funds. Not resolved soon I will be sharing this to all my social media platforms. 0 stars
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This app is a failure. It is down more than it work.
Aweful network error hate it
This is by far the worst bank I’ve ever had, never use these people
This is the worst app ever . Like I highly dislike them so much I’m really about to change banks because of this weak ahh app. Like it’s absolutely makes no sense on how bad an app can just be like do better . Just ridiculous.
Do not bank with them!!! So many better options!! They will charge you fees all the time.
Can’t use app since update no longer able to access my online banking
Always network error…. Always doing updates to app during the busy hours of the day. Always having to go by the bank to see how much is in my account. Might be switching banks soon
The app goes down ALL the time. Every part of this bank has went mobile for the most part. Not only you can’t check your balances or make transfers but neither can they. When the app is down the actual bank is too and they can’t even access your money. At this point it’s time to move my account to a more reliable bank and I have been with this bank for 20+ years!
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every other day it says “network error”…. this app is terrible
