Great service
It is great service for high school and college students!
Sometimes it is high demand so it takes more time than expected . But overall very useful.
Sometimes it is high demand so it takes more time than expected . But overall very useful.
Serious Problem with Beam Pickup Locations
My high school-aged child tried Beam for the first time today. The app changed the pickup location to a place far from what we originally selected—twice.
Worse, on the final ride, the driver arrived at a location different from the pickup location shown in the app and canceled the ride because of the mismatch.
This is unacceptable, especially for seniors or riders with limited mobility in the summer heat.
City of Sunnyvale and Beam need to investigate and fix this immediately.
Worse, on the final ride, the driver arrived at a location different from the pickup location shown in the app and canceled the ride because of the mismatch.
This is unacceptable, especially for seniors or riders with limited mobility in the summer heat.
City of Sunnyvale and Beam need to investigate and fix this immediately.
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Not worth your time
I booked a ride for four and at 4:10 the driver was ten minutes away and driving away from me.
