SuperBook Sports Tennessee User Reviews

Top reviews

Tedious login

Log in with Face ID setting never stays, so I have to manually type login every time. Remember this device is also checked but I still have to do 2FA every time I log in. App itself is fine but the login process takes way too long.

Hard to withdraw

Just get a different book if you have the option

Awful

You can’t withdraw to your bank. It has the worst interface and no props or anything. Worst Sportsbook I’ve ever seen.

Book is good not great. Withdrawing money is a pain

Still sometimes get better odds but only with low limits

Response from developer

Thanks for the feedback. We are always working on improving our app - especially our withdrawal options. Please contact us at support@superbook.com if you have any questions or need assistance.

Great App! EASY TO USE!

Shoutout to my guy Russell Smith for hooking me up with these guys! Very easy to use!

Response from developer

We are so glad to hear you are enjoying our platform! If you ever need any assistance, please reach out to us at support@superbook.com!

Easy to deposit, difficult to withdraw

Will not use again

Response from developer

We apologize you aren't enjoying our platform. We are working on adding other withdrawal options to improve our application. Please reach out to us at support@superbook.com if you need any assistance in making a withdrawal.

Can’t withdraw

Their play+ integration is horrible to use and charges fees to withdraw.

Response from developer

We apologize you are having trouble withdrawing. We would be happy to assist you if you contact support@superbook.com. Additionally, Play+ is a third-party service that has their own Terms and Conditions for their product. Please review those Terms and Conditions to understand any fees they may charge.

Horrible sportsbook

Their customer support is completely incompetent and always claim “they can’t give out information” but ask you for personal information. Better off betting with fanduel or draftkings as they at least have competent employees.

Response from developer

I apologize you are having trouble verifying your account - but you don't need the personal information of our Customer Support Agents to do so. We have protocols in place to keep your account safe. If you are not willing to comply with those protocols, our hands are tied to assist you. Please contact support@superbook.com if you would like further assistance. Please feel free to ask to be escalated to a supervisor or manager.

Dont play here

The app is a 5 from 10 grade, but the process to withdrawn is a nightmare, this is a scam app to take your money in complicity with play plus, Iam worried that i gave my personal documents to this thiefs! At this point i dont care to get my money back .

Read the fine print

If you’re signing up for the first deposit/first bet match read the fine print. I’d have to bet $3600 of my own money to access the $900 promo I received. That promo money will sit in the account and they won’t get another dollar out of me.

Difficult to get you winning.

Whatever you do, DO NOT use a debit or bank card like the other established betting apps. It will take up to TWO WEEKS to get your money. Your money will be sent to “Global Payments” and good luck trying to get it anytime soon! They require the blood of your first born son to get your money.

Response from developer

I apologize that you may have had some funding issues but depositing with a debit/credit card does not go through Global Payments and funds are deposited into your account immediately. If you are concerned about withdrawals, you can use VIP Preferred or Play+. Global Payments does assist customers having issues with the VIP Preferred product. Withdrawals do not take two weeks. If you have any questions about how to fund or withdraw from your account, we would be happy to assist you. Please contact us at support@superbook.com.

Scam

Over 2k sitting in the account can’t withdraw because the app is terrible; worse Sportsbook in Tennessee

Response from developer

We apologize you are having withdrawal issues. Please contact customer support at support@superbook.com and we can assist you in your withdrawal.

Marcus

I love y’all app. Y’all just need to have the games already posted the next day. It’s like y’all late on a lot of things. But pay good. Other sportsbook, already got tennis, mlb games up on their page. Y’all still don’t. A couple of games on mlb and no games on tennis. I don’t know what’s going on. But if y’all don’t fix that. Y’all will lose a lot of customers.
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Response from developer

We are glad to hear that you love our app. If you ever have questions about games that you do not see posted - we would be happy to assist you with that. Please contact us at support@superbook.com!

Is it worth it?

I’m a frequent bettor on multiple sportsbook apps. The thing that drew me to Superbook was the lines they put out. Very fair for popular options like spread/moneyline/totals. HOWEVER. What brings my rating down so much (mainly) is the withdrawal process.

They give you many ways to deposit money onto the app, but only TWO (?!) to withdraw?? Don’t even get me started on how Play+ is basically a scam (a third party middle man for funds-why would anyone use that?) and ACH is the other, which takes multiple business days to receive your money. I mean come on. If I can deposit through PayPal, why can’t I withdraw there too? Just makes the entire operation seem bush league, and pushes you to keep your funds on there-which most people will act irrationally with and end up losing.

Come on Superbook. If you want to hang with the bigger books online presence then you simply must add other withdraw qualities. And add a promo worth taking every once in a while, I’m sure it won’t kill you to do so.
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Response from developer

We apologize that our withdrawal options are not up to your standards. We are working on adding more options in the future. We will also be adding new and exciting promotions as well. We hope you will continue to play with us as we grow. Please contact us at support@superbook.com if you have any questions.

Love SuperBook Sports!

By far the best app ever, well designed and great odds!

Response from developer

We are so happy to hear that you are enjoying our app! If you ever need assistance, please contact us at support@superbook.com.

Low Limits and Long Approval Time

Tried placing a baseball Money Line bet for MLB of 1000. It was rejected. Then tried 500 it was rejected. After 5 minutes of approvals it offered me 375.

This book has decent odds but they definitely aren’t ready for the spotlight. Very low limits.

Honorable and respectable

I was a little weary on signing up after the super boost fiasco with grizzlies/warriors playoff special. However, I went ahead and signed up. The bonus offer was solid, but most recently had an issue with a bet where a player named Wanderson to score a goal was placed, there wound up being 2 players with the same name, only one was offered, initially I thought I was going to get the short end of the stick, but, they quickly agreed that it was a mistake on their end and paid me out accordingly. Sports books can kind of do what they want, while they did not have to do this, they did, and that will forever make me loyal to them. Although the win was nice, it’s much more than that, knowing that they not only listen to their customers feedback, they make changes to benefit the customer. That’s all a sports better can ask for when placing a wager, especially in todays market. Will support them as long as they are in TN!
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Response from developer

We are so happy to hear that! Our customers are very important to us and we appreciate your feedback. Please do not hesitate to reach out to us at support@superbook.com if you ever have any questions!

Promos are terrible

I have used every single legal Sportsbook in TN to date, thought I’d sign up and give this one a try just to check out the format. Better watch their promos, where other Sportsbook have the terms in bold print, they have theirs in the fine print and will screw you.

Response from developer

We apologize you do not appreciate the promotions we have for Tennessee currently. However, our Terms & Conditions are very clearly outlined and there is no "fine print". You can see the them on your mobile app or on our website at: https://tn.superbook.com/info/promotions Additionally, if you have any questions about the terms you can always contact our support team at support@superbook.com.

Very Nice!

Just signed up and the odds are fantastic! The app is super easy to use too. Give this a shot - you won’t regret it.

No Promos/Odds Always Locked

JUst signed up and there’s no deposit match or free offering for first customers. Odds are locked for hours and you can’t take popular bets. Go to fanduel or draftkings

Response from developer

I apologize you are not enjoying our platform in Tennessee. Please keep in mind, we are in our soft launch period as we ensure we are providing the best player journey possible. At this time, we are not offering any first-time deposit offers. You will not be eligible for a first-time deposit promotion in the future if you decide to deposit now, but as we head into our Grand Opening, we will continue to offer more limited time odds boosts and other bonuses. Please make sure to follow us on social or check back on the app to stay in the know on all of our upcoming offers.