Superhuman Mail User Reviews

Customer Experience

Positive experience41.2% of reviews
Neutral5.9% of reviews
Negative experience52.9% of reviews

~ Based on 340 written reviews from the US App Store.

What users say

Is Superhuman Mail Safe?

Superhuman Mail appears safe based on user ratings. AppsHunter Safety Score for Superhuman Mail is 92/100.

This assessment is based on 3,654 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.8% of ratings point to a safe experience
1.7% of ratings suggest some concerns
8.6% of ratings point to a risky experience

~ Based on 3,654 App Store ratings for Superhuman Mail.

Is Superhuman Mail Legit?

Superhuman Mail appears to be a legitimate app. AppsHunter Legitimacy Score for Superhuman Mail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not worth it and impossible to cancel

The service is not worth it. It’s basically a few shortcut keys for your email. They make it seem like it’s some big deal. It’s not.
Problem is they also make it impossible to cancel after your sign up. There is no option to just stop your service- you have to send a ticket to support and they start going back and forth with you to try to draw out the process. A worthwhile product doesn’t need to resort to fraud to keep people paying.
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Great app but degraded to slop

Honestly this app used to be 5/5 and worth the $40/mo. Lately it has become a buggy mess to the point where it randomly trims your drafts. This is like the most basic thing. And the only support you get after it deletes an important email is an AI chatbot. AOL instant messenger running on avian pigeons is more reliable
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Horrible redesign

Horrible redesign

New redesign is riddled with bugs

Drafts keep disappearing. “Sent” messages are not really sent. Terrible.

Used to be good

This app used to be AMAZING. I recommended it to at least 10 people who subscribed. The whole purpose of this app was the AI and that it threaded emails like a text thread. They got rid of the threads in the newest update. So now this is just GMAIL. Like it’s literally the exact same. There’s 0 reason to ever download this now the AI is no better than what you get with GMAIL for free. The threading PLUS the AI was the only thing that made this app different than all the free options.

Unless this changed back, I’ll be deleting my subscription once it ends at the end of my year, and recommending GMAIL to everyone I know since it does everything this does now.
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New redesign hard to use and buggy

Love superhuman but this redesign on my small screen takes critical real estate and fills it will shortcuts to features I do not use. My main beefs: 1) lofty mine spacing in message preview text requires me to scroll more to see mail 2) tabs of my inboxes at bottom is nice but search and calendar I don’t use (I pull down to search and prefer gcal native mainly bc it’s accessibility and dark mode features are better and it understands my contacts list better), and I’m constantly accidentally hitting these when doing normal stuff in my mail and 3) it randomly crashes now where I never had issues before.
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Redesign is disaster

Absolutely awful design and UX , I will cancel
My subscription

New app update is buggy

I’ve been using superhuman for a few years now and really like it, but the most recent app update pushed out Sept. 2026 is buggy. I really miss the old user interface.

UI

Why did you change the UI and logo? Absolutely hate the change lol i can’t believe you’ve done this

FINALLY Redesigned!

After using Superhuman for a couple of years, it finally got a proper redesign for both desktop and mobile that looks stunning and makes it feel like a premium email application. Thank you to the team at Superhuman for finally redesigning the platform!!

New redesign sucks

Do not buy.

Grammarly just ruined Superhuman mail

Everything that’s great and unique about the Superhuman mail mobile app just got ruined with this update. Well done Grammarly you just did what every tech company does and ruined a great product. UI is now much worse, conversation view the best Superhuman mobile feature is now gone. Ruined.

5 years

Been using it daily for 5 years. Arguably the most important product I use. I love Superhuman.

Superhuman is life

Life is superhuman

Love it!

I love superhuman. Such a great productivity tool!

Can’t send emails

Latest update prevents me from sending emails. Clicking the send button does nothing but brings me to writing an email with AI. Very poor qa

Can’t live without it

Best email app ever

Just now Signed up for Business ‘SuperHuman Ai MAIL’ account, …WILL UPDATE w/in 30 days!

Convinced Me with 30 days ‘Business Setup’ Free, Integration to Perplexity.Ai! The Idea of It: Oh So Fascinating! Here’s a KICKER: Ultimate Challenge Presented… (¡¡Hehehe…HaHaha!!) just over 12 years ago I experienced a ‘SIGNIFICANT spinal injury’ {‘5 Spinal fractures: w/Broken neck and back’ bicycle rear brakes Failed!}…Then Gmail Became FURTHER ‘out of Control’ 6 years ago: When I agreed to ‘Spinal Surgery’, Embarrassingly…I have OVER +333k unread Emails! Let’s SEE putting this SUPERhumanMAIL Ai to A TRUE test!!!
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Greed has reached new heights.

I don’t care how good I’m doing at life. I cannot see myself ever paying upwards of $400 per year just for email.

And I don’t expect anything to change just because I’m writing this review — I’m voicing my opinion and voting with my dollars to not do it.

Very poor AI, scheduling makes mistakes, not meant for agent use

The AI is very bad, their main prompt is very bad. It doesn’t correctly schedule meetings without conflicts. Mcp is buggy and you’re always “sending yourself” ,