Cancellation
I’ve emailed this company several times to cancel my subscription. I haven’t had any response back. They keep saying that there’s a high volume of emails or request coming in therefore, I feel like I’m being forced to keep the subscription when I don’t need it nor do I want it very unprofessional. I don’t think there’s anyone really working for this company and I’m trying to figure out how to cancel this because the cancellation link online does not work at all not on the computer not on the phone not on the iPad. Is this like a fake app that is only ran by AI robot?
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AI agent terrible
I wanted this mostly for help scheduling appointments. The AI agent is always wrong, missed appointments on calendars and cannot manage more than one shared calendar. Too expensive for such high frustration.
Life changing
My personal effectiveness went up from 10% to 85% since I started using superhuman mail.
Redesign
I’ve used superhuman for years and the redesign killed some of my favorite features. Mainly, the way email threads were displayed.
Can't even start
Authenticating is impossible with obnoxious loop that goes nowhere close go accessing app
Best Email App
It’s simply better , especially multi email inboxes and then using AI easily into it where most AIs only allow one connected email.
New interface
Liquid Glass implantation is rough. UI elements are way too prominent when reading an email and distract from the content. At the very least, they should fade away as I scroll through the email.
Significant downgrade
Download with caution. Recent redesign following acquisition by Grammarly is buggy and lacks major features. Importantly, the app still lacks the ability to schedule recurring events, so you will need to keep Outlook or Gmail downloaded to do that, which defeats the purpose of paying monthly for this app. What made the previous version of this app at least useful for inbox management has also been degraded in recent updates due to changes in the ways threads are displayed and increasingly busy surfaces that increase cognitive load. For price-conscious users, now is not the time to test this app. For users with cash to burn, proceed with the caveat that this is not representative of Superhuman’s full potential. We hope they find their way again soon.
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New UX is terrible
Guys I’ve sent in tickets ad nauseum. The new ux is horrible. You’ve lost what I pay $40 a month for: speed. It sticks. It does not slide. It constantly lags. Either roll it back or fix it or I’m canceling. This did not get tested and it’s obvious.
New redesign is just a disaster
I was a paid customer for years. This new redesign killed the most important principle of this product and the most valuable one.
Tbe design should not be pretty it should be simple
and useful.
Now it’s pretty but has a lot features on a screen,
with makes the app harder to use.
Is there any option to get a clean, simple app back? I’m about to cancel the subscription which i was paying for more than 5 years ago
Tbe design should not be pretty it should be simple
and useful.
Now it’s pretty but has a lot features on a screen,
with makes the app harder to use.
Is there any option to get a clean, simple app back? I’m about to cancel the subscription which i was paying for more than 5 years ago
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Good but being old logo back.
App looks good but wish you didn’t change the icon on the app. Looks too Apple Mail and alot of other ordinary email apps. The superhuman logo was a flex. Can you have the options to chose the old one or even an updated version of the same older logo. Paying this much for it, would like it to be an option please.
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lost its charm :(
been a long time superhuman user (over 4 years now), the design was kinda old school but it was very thought through and intentional. This was the first and only email app I fell in love with as it was designed to just be great at email. Adding calendar and most recently this new redesign just killed it for me. Now it’s just like any other app and the features that made it great are now second stage. Sad moment.
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In love
Superhuman makes my life easier clutter free and efficient. I’d gladly pay 40 bucks.
Not worth it and impossible to cancel
The service is not worth it. It’s basically a few shortcut keys for your email. They make it seem like it’s some big deal. It’s not.
Problem is they also make it impossible to cancel after your sign up. There is no option to just stop your service- you have to send a ticket to support and they start going back and forth with you to try to draw out the process. A worthwhile product doesn’t need to resort to fraud to keep people paying.
Problem is they also make it impossible to cancel after your sign up. There is no option to just stop your service- you have to send a ticket to support and they start going back and forth with you to try to draw out the process. A worthwhile product doesn’t need to resort to fraud to keep people paying.
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Great app but degraded to slop
Honestly this app used to be 5/5 and worth the $40/mo. Lately it has become a buggy mess to the point where it randomly trims your drafts. This is like the most basic thing. And the only support you get after it deletes an important email is an AI chatbot. AOL instant messenger running on avian pigeons is more reliable
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Horrible redesign
Horrible redesign
New redesign is riddled with bugs
Drafts keep disappearing. “Sent” messages are not really sent. Terrible.
Used to be good
This app used to be AMAZING. I recommended it to at least 10 people who subscribed. The whole purpose of this app was the AI and that it threaded emails like a text thread. They got rid of the threads in the newest update. So now this is just GMAIL. Like it’s literally the exact same. There’s 0 reason to ever download this now the AI is no better than what you get with GMAIL for free. The threading PLUS the AI was the only thing that made this app different than all the free options.
Unless this changed back, I’ll be deleting my subscription once it ends at the end of my year, and recommending GMAIL to everyone I know since it does everything this does now.
Unless this changed back, I’ll be deleting my subscription once it ends at the end of my year, and recommending GMAIL to everyone I know since it does everything this does now.
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New redesign hard to use and buggy
Love superhuman but this redesign on my small screen takes critical real estate and fills it will shortcuts to features I do not use. My main beefs: 1) lofty mine spacing in message preview text requires me to scroll more to see mail 2) tabs of my inboxes at bottom is nice but search and calendar I don’t use (I pull down to search and prefer gcal native mainly bc it’s accessibility and dark mode features are better and it understands my contacts list better), and I’m constantly accidentally hitting these when doing normal stuff in my mail and 3) it randomly crashes now where I never had issues before.
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Redesign is disaster
Absolutely awful design and UX , I will cancel
My subscription
My subscription
