Support withdrawn?
App no longer controls my Timeguard switch. Built in obsolescence? Just says “upgrade to FSTWIFITU”. Nope, will upgrade to another manufacturer that doesn’t dump customers with useless tech.
very basic app
it simply wont connect to my timeguard switch and keeps timing out when connecting to my wifi.. 2025 and we have Ai capabale of anything and here we are dealing with an app that feels like it was created on a zx spectrum from the 80’s.. who are these developer’s? 100% he is over 70
Terrible app
Trying to connect my cooker system via this app and it is terrible to set up if you change WiFi. I hate using it.
Dreadful app
This is so dire! It worked for a couple of months, then for no reason our user details were “invalid”.
We tried everything, changed passwords, user names, etc. ad infinitum.
The website has no sign in options, so we can’t change details there.
Therefore we have 2 very expensive, ordinary switches to control our Aga, as the WiFi element is unusable!
We tried everything, changed passwords, user names, etc. ad infinitum.
The website has no sign in options, so we can’t change details there.
Therefore we have 2 very expensive, ordinary switches to control our Aga, as the WiFi element is unusable!
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Stay away
Just bad, bad, bad. Nothing good to say! Minus five stars!
Constantly goes down
Unfortunately had these fused spurs for 6 years, the servers constantly go down so you can’t login to the app and the switches don’t work (currently down again). Stay away from this product, I regret it every month.
Does not connect properly, no support
The app is very outdated! It does not connect to the device, even with the correct Wi-Fi and password the app insists on not connecting. No support for this problem. Very bad app, old, without evolution, without technology.
Dear Developers - Please read some of the comments here
This App could be so much better. It’s very clunky, fiddly and i’m afraid tedious to navigate. However, it performs a solid function namely wifi timed power supply. Please could we finally have an overhaul / signifiant update?
Ok when their servers are up and running but…
The app is ok (apart from being very fiddly to setup) but I’ve noticed that their servers seem to regularly go down during public holidays and don’t get rebooted until somebody is back in the office - leaving you unable to control your device.
Great helpline!
I’ve used this app for a few years now and it’s generally reliable. When it occasionally fails the helpline number is answered straight away by a human being!
Good App when working
This app is not supported out of working hours. They don’t bother to maintain it unless they are at work. So it can be down during a long holiday period !!
Absolutely awful
Unfortunately the electrician I used fitted a timeguard switch and therefore I’ve had to put up with this app for the last 3 years. Initial set up was a nightmare and there have been intermittent issues along the way ever since. However for the last 4 days now the app seems to have packed up and I can no longer log in at all and the heating programme appears to have been wiped. So no hot water without manually operating the switch. It’s incredibly poor that despite all the bad reviews going back years this company has done nothing to address the app issues. Constant failed log in attempts are met with a “networt” busy message. I guess that typo tells you everything you need to know about the quality of this app.
I now have a useless switch that I’ll need to replace purely to be able to use a different app which will hopefully actually function and be nowhere near as poor a quality as this stupid app and company.
I now have a useless switch that I’ll need to replace purely to be able to use a different app which will hopefully actually function and be nowhere near as poor a quality as this stupid app and company.
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Can someone recommend an alternative?
Unusable I cannot log into the app, says network busy. So completely useless as a remote access facility. Does anyone know of a better solution that actually works. I simply want remote access to my immersion tank. Help please!
Can’t recommend this.
I’ve had 6 WiFi fused spurs for garden lights for several years now. The hardware has proven very good but the app and servers that support this are low quality and go offline more than they should. When that happens the spurs can only be operated manually and if you have put them in an easy to reach location (oops) then you are a bit screwed.
The Timeguard servers have been offline for several days now rendering my system dumb. When I find a suitable replacement I’m changing them all.
The Timeguard servers have been offline for several days now rendering my system dumb. When I find a suitable replacement I’m changing them all.
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App down for 3 days
Really frustrating and very inconvenient. Please get this sorted. This appears to happen every time there is an update!!!!
App dead 5 days and counting
Are everyone at Time Guard celebrating Christmas and new year? But my holiday has been no hot water for 5 days due to this awful app. Total shambles!
Not working
Apparently the sever hosting this app was down for a few days. I cannot control the power of my water tank. Anyone pls fix it
Junk
Used to be a bit old fashioned, with a quirky UX, but at least it worked. Now it doesn’t even do that.
Very Poor App
This app is awful. Constantly goes down for days on end so WiFi function can’t be used, just have to manually override by pressing the button on the switch. Just got a new WiFi switch fitted not by this brand, would urge everybody else to do the same!
App is useless
The app is useless and always stops working. As does the thermostat. AVOID. the app has been down for me for several
days so have had to manually turn my boiler on and off
days so have had to manually turn my boiler on and off
