Just awful
I’ve been struggling with this app and the related sensors for three years now. Nothing about it works. And when the app actually does connect, the reading is so wildly inaccurate that I have
resorted to just sticking my head in the tank with a torch every couple of months to see how much oil I’ve got. I cannot put into words how much I hate this thing.
resorted to just sticking my head in the tank with a torch every couple of months to see how much oil I’ve got. I cannot put into words how much I hate this thing.
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DDiodate
Customer service failure
Simply stopped working - contacted customer service got an automated reply saying they would get in touch. Still no response weeks later
ISits my money for gods sake
Very unstable
When it works it is quite good, however it disconnects for no reason, and can take numerous efforts to reconnect. Sometimes works for days, sometimes needs reset 5-6 times a day. Totally unreliable for what should be a simple app.
EUEx windows user
Doesn’t work
Wanted WiFi for our oil tank so we could check levels remotely. The app absolutely doesn’t work
MMogill9
Response from developer
Hi, I'm sorry to hear you are experiencing some issues with the KNECT Pro app. Could I please ask you to contact our customer care team at sensor@kingspan.com with more details of the problem and we will be happy to assist you. Kind regards, Melissa
Litres per day average is wrong
The average litres per day shown on the app is significantly incorrect.
Currently, my app is reporting 15+ litres per day used over the last 30 days which is surprisingly high as central heating and AGA have not been in use during this period and oil is only used for hot water.
Checking the historical emails of oil levels shows the actual average usage over 30 days is around 4 litres per day, which looks about right.
The app requires an update.
Currently, my app is reporting 15+ litres per day used over the last 30 days which is surprisingly high as central heating and AGA have not been in use during this period and oil is only used for hot water.
Checking the historical emails of oil levels shows the actual average usage over 30 days is around 4 litres per day, which looks about right.
The app requires an update.
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