Accessibility
As a blind user, I love this system. I have it set up with Alexa which makes life easier. The app does need to be updated so that all buttons are tagged properly so that they read with VoiceOver.
I received an email to say that there will be an update to resolve the issues with the new Alexa plus?? Hope this happens soon.
I received an email to say that there will be an update to resolve the issues with the new Alexa plus?? Hope this happens soon.
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Brilliant solution
I have a Tado X system for my radiators. Unfortunately Tado only provide basic On/Off switching for hot water so last year I bought the EPH-HW-OT programmer and wireless thermostat for my cylinder. Tado still turns it on and off once a day but EPH provides granular control and allows me to see and set temperatures easily. Even before adding the Gateway EPH support was brilliant. I just added the GW04 gateway (nervous as GW03 is specified) and installed the app. Again with amazing support to set the wireless thermostat transmitter in hub mode and I was quickly up and running. I expected to just monitor temperatures but I can actually do all the programming I need in the app. I would give 6 stars if I could.
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Tech support
Excellent technical support provided by Terry - extremely helpful and patient when sorting out my technical issue.
DOES’NT WORK OUTSIDE HOME TIME ZONE
Major design flaw in the app that must be addressed immediately. The app is rendered useless outside home time zone. If you are in a different time zone…eg: home in IRL, you’re in the US…you can’t use any function on the app. No boost, no changing times, nothing!!! FRUSTRATING!!!
Andrew
I recommend not only the product but the exemplary customer support team who are amazingly helpful and will walk you through any questions or issues you need resolving. Everyone you deal with is extremely knowledgable and helpful.
