First EV home charger
Amazing app. I had know idea it came with a data logger so I could track all the main power movements between the grid, solar array and the EV - both live and weeks after. Highly recommend this system so you can see where the electrons are going at all times.
Just learning how to use…
Recently installed the app and I'm using it for the eddi and zappi glow.
I think many new users would appreciate detailed videos and text guides covering various situations.
Please correct the typo 'Tap below to take stop your zappi from charging' - how can an app be released without adequate proof reading?
Some of the other reviews are most discouraging, but I'm finding how to control and set the app little by little. This is where detailed slower videos are needed.
I think many new users would appreciate detailed videos and text guides covering various situations.
Please correct the typo 'Tap below to take stop your zappi from charging' - how can an app be released without adequate proof reading?
Some of the other reviews are most discouraging, but I'm finding how to control and set the app little by little. This is where detailed slower videos are needed.
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Complicated
Installed at the recommendation of the solar PV / battery team. I’m nearly a year in and still wrestling with it. The apps for the car, energy provider and Zappi fight each other for charging control unless you get the complicated settings exactly right. It took me about six months and countless tech-support calls. Just when I thought I was there, the router was changed necessitating reconnection. Absolute world of pain. Still not reconnected. May need an engineer visit. I really don’t like this charger.
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Unreliable
Iv had this charger for 2 years now and every few months the scheduled charging fails. It always starts but then fails to stop meaning I wake up to massive bills as my car has continued to charge outwith my low cost tariff. The customer service is completely useless, the online support must be 100% Ai with no resolution ever offered.
I have tried every reset, uninstall, software update, wifi reconfiguration there is. Now I need to set my car batteries to a certain % charge so the car now stops the supply.
The issue with the charger means I don’t dare take one of the “intelligent” EV tariffs on offer.
AVOID THIS BRAND
I have tried every reset, uninstall, software update, wifi reconfiguration there is. Now I need to set my car batteries to a certain % charge so the car now stops the supply.
The issue with the charger means I don’t dare take one of the “intelligent” EV tariffs on offer.
AVOID THIS BRAND
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Rubbish
Considering the tech this “should” be supporting, this app is appalling! To change charging schedules is a nightmare, no details on costs of charging despite supplier/ tariff details put in!
Shockingly bad for such a major power supplier.
Shockingly bad for such a major power supplier.
