Ghost Devices
Continually appearing ghost/unrecognised devices. Support have removed them though takes a few days each time. Appears they do not impact bills. However, on removing last ghost battery, continually exporting 6.2kW, my ability to export from Libbi was removed which means I am losing money from my ability to export. Have raised this three times and still not resolved.
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YouTube video and images need updating
I installed the app yesterday when my Zappi EV charger was installed. The app seems to be excellent however setting it up was particularly tricky partly because the set up wizard is not up to date. First the images of the different Zappi charges did not match my Zappi and secondly, the YouTube video assumes there is a separate hub. In Australia with the current Zappi (ZAPPI-2H22TB - T) the ‘hub’ is not separate but an intrinsic part of the Zappi as I understand it. It does not need to be set up separately. I generally did not find the app set up to be at all user friendly. I figured it out in the end but it took a long time. I only took off one star, however, as the app is far more useful than the Zappi screen access to features
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Easy to use but missing a feature I would really welcome in a future update
I use this to manage the diversion of excess solar to my Eddi device to heat hot water using the immersion heater and it works a treat.
However as I have time based electricity tariffs it is more beneficial for me to export excess solar to the grid at peak times but I found that the Eddi competes with the export and tries to use it for hot water instead.
It would be great if we could schedule ‘stop’ periods in the app as well as ‘boost’ periods so I can make sure the Eddi doesn’t intercept excess solar energy being sold to the grid at peak hours.
However as I have time based electricity tariffs it is more beneficial for me to export excess solar to the grid at peak times but I found that the Eddi competes with the export and tries to use it for hot water instead.
It would be great if we could schedule ‘stop’ periods in the app as well as ‘boost’ periods so I can make sure the Eddi doesn’t intercept excess solar energy being sold to the grid at peak hours.
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Excellent app
4.5 years on, still great.
3 years on. This is one of the best, most reliable & responsive apps I have. Logs on immediately when I open the app. No lag between iPad and iPhone. Just does what it claims. Brilliant! I have had the app for about 18 months now & can only say how very pleased I am with it. In the early days it had some teething problems but the excellent team at Myenergi were very helpful & sorted out all the issues. Highly recommended.
Unfortunately, the latest update has rendered the Eddi unusable. It sits there waiting for surplus but never jumps to action. Any chance of a replacement?
3 years on. This is one of the best, most reliable & responsive apps I have. Logs on immediately when I open the app. No lag between iPad and iPhone. Just does what it claims. Brilliant! I have had the app for about 18 months now & can only say how very pleased I am with it. In the early days it had some teething problems but the excellent team at Myenergi were very helpful & sorted out all the issues. Highly recommended.
Unfortunately, the latest update has rendered the Eddi unusable. It sits there waiting for surplus but never jumps to action. Any chance of a replacement?
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Cannot delete devices
No matter what I do, deleted devices still appear in my account and in the app.
