Disappointing update
Such a confusing app to now charge your car compared to what it was before the latest update.
Can not share ap
It’s abit disappointing not being able to share the ap with my wife. Makes it tacky to charge our car
Poor update
New update won’t unlock the charger
Don’t update
New update is poor. Can no longer unlock charger
A bit buggy
The idea is good but the software is quite buggy. I sometimes find the car isn’t charged when expected. Settings can be a bit confusing and aren’t as intuitive as my previous car charger.
Works well
Yes no issues can set time on But now requires a code on master Zappi
Awfull
Car doesn’t charge most nights because the app decides not to charge it. Had nothing but problems since I’ve had it even missed work because of it.
What’s its use
What is the use of this useless app
Brilliant
Can monitor everything from anywhere with a WiFi signal
Charge failed
2 c car has failed to charge in 3 days
New version of app
I don’t want all the extras on the new app as I already get data from Octopus and Solis. I inadvertently downloaded the new version to my iPhone and it doesn’t recognise the registration code on the Zappi screen that I’ve treble checked. I have a Hub and as instructed use its serial number but the app keeps rejecting me. I feel so frustrated and really just want the previous version of the app which does what I want.
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Difficult to navigate
The app is not easy to follow and lacks clear help options
Changed and now can connect
Terrible- seriously thinking about changing the unit
No obvious “forgotten password” option
I cannot log in and the site keeps telling me the username or password is wrong but there is no way forward.
Complicated
Installed at the recommendation of the solar PV / battery team. I’m nearly a year in and still wrestling with it. The apps for the car, energy provider and Zappi fight each other for charging control unless you get the complicated settings exactly right. It took me about six months and countless tech-support calls. (Hat-tip to ee renewables without whose tech guys I would have been sunk, as My Energi support goes no further than than their website!). Just when I thought I was there, the router was changed necessitating reconnection. Absolute world of pain - reconnecting is far more complicated than it should be.
Note to developers - it would be extremely useful to have an extra setting - a hybrid of fast and eco+, neither of which entirely fit the bill. In order to pair octopus Intelligent Go with the Zappi charger, Eco+ must be selected, however this setting allows the Zappi to divert surplus solar/battery power to the EV (instead of exporting to grid / charging house battery) which is suboptimal use of tariff and a bit of a pain.
Note to developers - it would be extremely useful to have an extra setting - a hybrid of fast and eco+, neither of which entirely fit the bill. In order to pair octopus Intelligent Go with the Zappi charger, Eco+ must be selected, however this setting allows the Zappi to divert surplus solar/battery power to the EV (instead of exporting to grid / charging house battery) which is suboptimal use of tariff and a bit of a pain.
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Crashed
Crashed - lost internet , instructions to reinstate it didn’t work. Called the installer back and found it needed turning off / on to get the Zappi WiFi working
Cracking energy App
A bit complicated (for me to set up) but a nice neighbour did it for me. I must say it is a bit addictive and initially you can’t stop checking it, but great to educate anyone as to when to use various electronic appliances. Cracking energy App.
3.14.0
Thank you for the improvements in this version. Please make the power text larger too. My app runs fine on old iPhone 5 mounted in my kitchen and display permanently on to show my house and car power and energy flows. Please make the energy totals on the grid screen update regularly and reset to a new day at midnight, rather than needing to refresh manually.
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Happy Days again!
All working well with new Zappi + Octopus charge planning after some trauma
Excellent app
Glo. Not impressed
After 7 1/2 years I needed to change the Zappi and decided to go for the glo. What a mistake all the information that myenergi provide about the glo state that the only thing that’s different is that it doesn’t have a screen & you can control everything from the app. This isn’t true lots of the controls, including stop. I’ve been taken off. It’s much more difficult to use and it’s a big disappointment.
3 years on. This is one of the best, most reliable & responsive apps I have. Logs on immediately when I open the app. No lag between iPad and iPhone. Just does what it claims. Brilliant! I have had the app for about 18 months now & can only say how very pleased I am with it. In the early days it had some teething problems but the excellent team at Myenergi were very helpful & sorted out all the issues. Highly recommended.
Unfortunately, the latest update has rendered the Eddi unusable. It sits there waiting for surplus but never jumps to action. Any chance of a replacement?
After 7 1/2 years I needed to change the Zappi and decided to go for the glo. What a mistake all the information that myenergi provide about the glo state that the only thing that’s different is that it doesn’t have a screen & you can control everything from the app. This isn’t true lots of the controls, including stop. I’ve been taken off. It’s much more difficult to use and it’s a big disappointment.
3 years on. This is one of the best, most reliable & responsive apps I have. Logs on immediately when I open the app. No lag between iPad and iPhone. Just does what it claims. Brilliant! I have had the app for about 18 months now & can only say how very pleased I am with it. In the early days it had some teething problems but the excellent team at Myenergi were very helpful & sorted out all the issues. Highly recommended.
Unfortunately, the latest update has rendered the Eddi unusable. It sits there waiting for surplus but never jumps to action. Any chance of a replacement?
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