Terrible software
Looks better than alternatives like ShowingTime, but it is not reliable, takes forever to load, constantly glitches or has errors making the app or feature features of the app unusable. Logged you out of the app basically daily and sometimes after each time you access it. This is unacceptable for such a critical piece of technology in our business.
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Log in problems
This app keeps logging me out for no reason, also doesn’t allow at least auto fill an username/password to save some time. It’s a huge deal for us who depend on apps like this for our daily work. The apps change owner and names but nobody takes the time to make them faster, easer or interconnected in one click to other tools people use for the same industry even though they have the resources to do so.
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App notifications
Supra One needs to fix how it handles notification settings. If I turn off app icon badges on my iPhone, the app repeatedly tells me notifications are turned off and prompts me to enable them, even though notifications are still allowed.
Badges are a separate iOS notification setting, and users should be able to disable the red badge count without being constantly prompted to change their settings. Please update the app so it recognizes this properly.
Badges are a separate iOS notification setting, and users should be able to disable the red badge count without being constantly prompted to change their settings. Please update the app so it recognizes this properly.
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Horrible horrible app
This is the worst app I am forced to deal with on a daily basis. It has been three years since our mls switched over from showingtime (a far superior platform) and we STILL DON’T HAVE PASSWORD MANAGER SUPPORT ON LOGIN SCREENS. Unacceptable!
Developers:
1 - password manager support
2 - fix notifications request issue where I get asked twice every time I open the app if I want to turn on notifications (I don’t and I shouldn’t have to say that every time I open this garbage app)
3 - get rid of chat and let us TEXT other agents. We’re not kids, we don’t want your horrible in app chat experience.
Developers:
1 - password manager support
2 - fix notifications request issue where I get asked twice every time I open the app if I want to turn on notifications (I don’t and I shouldn’t have to say that every time I open this garbage app)
3 - get rid of chat and let us TEXT other agents. We’re not kids, we don’t want your horrible in app chat experience.
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Response from developer
Hi Jporter360, we are sorry for the frustration. We would certainly like to hear more about your experience. Our support experts are available to discuss this at support@brokerbay.com
Pin Lockout for CORRECT PIN!!!
I despise these lockboxes like everybody else. Ever since Supra took over Brokerbay the app itself has become garbage. But their lockboxes are even worse. Sentrilock was infinitely better. How many times do I have to change my pin, proving I had the correct one originally (and I know I did), to open these things? They do not open even with your phone right on top of them. It’s either “incorrect” pin glitching, a lockout for 15mins, or just “press the bottom to activate Bluetooth” even though I did that already. It’s made showings next to impossible and from now on I decided I will not do showings at properties that use these, like many others have decided to do for the sake of their time.
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