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Supra eKEY

Supra eKEY

by Supra

968 ratings
139 reviews
💼 Business
📊 Productivity
Free

Details

Released
July 29, 2010
Updated
April 21, 2026

Features

Background Location Access

Developer

Supra
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About

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

✓Open keyboxes with PIN or biometrics
✓Manage keybox settings and access hours
✓Track keyboxes and view showing notifications
✓Access MLS listing information offline
✓Create and manage buyer profiles
✓View property notes and agent contact info
Show original description

What users say about Supra eKEY

Reviews of Supra eKEY are mostly negative: the Business app is rated 2.3/5 from 968 App Store ratings. What users like most: works great, secure app. Top complaints: frequent crashes and bugs, drains battery quickly. Summarized from real user reviews.

Positive things

  • 🚀Works great
  • 🔒Secure app
  • 👍Convenient for agents

Negative things

  • 🐛Frequent crashes and bugs
  • 🔋Drains battery quickly
  • 💸Expensive and predatory billing practices
  • ⏱️Slow and unreliable updates
  • 🤖Poor customer support
See all reviews

What's New in Supra eKEY

5.16.1

April 21, 2026

Defect Fixes.

User reviews

Most RecentHighest RatedLowest Rated

Terrible app!

It does not do what it should and I can’t count how times I have not been able to get the key for a client due to the error message.
Unacceptable!
NNeleh7

Poor billing and app

Wish my MLS used something different. Support is terrible and billing practices are deceptive.
TATim D AZ

Doesn’t work

Can’t show a house when you can’t get in cause Bluetooth isn’t avail.
UEUpstate e

Good idea horrible implementation

During an open house I get like 5 “are you done yet” notifications and emails, it’s a bit much. You can tell this wasn’t designed by people who have been a realtor. there needs to be a feature to tell the system you’re doing an open house.
VVicari0usly

iOS 27

Anyone know if the app is compatible with the new iOS 27? I’m afraid to upgrade and have it stop working.
WWaynesWhirled
See 134 more reviews

Developer apps

TRACcess eKEY
TRACcess eKEY

by Supra

💼 Business

(24)

Free
Supra® Home Tour
Supra® Home Tour

by Supra

📊 Productivity

(15)

Free
Supra One
Supra One

Access. Showings. Scheduling.

💼 Business

(101)

Free
Supra Transaction Management
Supra Transaction Management

Simplify Your Transactions

📊 Productivity

(1)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes and crashes on latest iPhone models

Bug

Bluetooth connectivity issues preventing access to lockboxes

Bug

Payment screen glitches and inability to update billing info

Bug

Inconsistent performance across different devices and OS versions

Bug
✨

Requested Features

4 requests

Automatic updates without user intervention

Feature

Offline functionality for areas with no cell service

Feature

Apple Watch complications support

Feature

Improved UI and UX for programming lockboxes

Feature

FAQ

What does the Supra eKEY app do?

The Supra eKEY app provides real estate professionals with secure and efficient access to properties. It allows users to open keyboxes, manage keybox settings, and access important property information to better serve their clients.

What are the key features of the Supra eKEY app?

Key features include opening keyboxes using a PIN or biometric authentication, customizing keybox access hours, tracking keyboxes, viewing showing notifications, and accessing MLS listing information even offline with the Professional service.

How much does the Supra eKEY app cost?

The app itself is free to download, but it requires a subscription to the eKEY Basic or eKEY Professional service. You need to contact your association or MLS to subscribe or upgrade.

Is the Supra eKEY app compatible with Apple Watch?

Yes, the app allows you to open keyboxes easily using your phone's biometric feature or your Apple Watch, providing convenient access.

Who is the target audience for the Supra eKEY app?

This app is designed specifically for real estate professionals who are members of an association or MLS that uses the Supra system. It helps them streamline property access and client service.