Scam
The customer service is non existent. I actually believe that it is no longer staffed, even by an auto email. It just dead.
The game itself had a glitch and after a reinstall the access code which is required to get back into your account was “ invalid”. After almost a week there has been no response from customer service, I tried emailing 6Waves, the actual customer service email to the game, and the in game help.
A complaint was also sent to the App Store to have this game removed.
So that’s my problem with this game, and it’s been erased.
Response from developer
Commander, Sorry to hear about your experience in the game. We would love to investigate the situation. The customer support team always replies to inquiries once received. If you didn't receive the reply, we suggest you resend the detailed information regarding the issue to the customer care team via the link below. - https://bit.ly/stz_contactus Thank you for supporting Survival Tactics.
Don’t even bother trying
Response from developer
Lil' Mister0300, We thank you for the suggestions you raised, they are handy for helping us to optimize the game. We'd like to collect more details of your game experience in order to have better ideas for optimizing the game, kindly send your opinion at https://bit.ly/stz_contactus. Thank you for playing Survival Tactics.
Latest update now won’t load game
Awesome game when you can get in to play!
Response from developer
Commander, To accurately check on the situation you raised, please submit detailed information about the issue to us via the following link: [https://bit.ly/stz_contactus]. We will check on it once we receive your message.
Not informative
Response from developer
Hello Commander, The level of HQ represents the level of the character. Thus, please refer to the HQ building to check the level you're currently on. Please reach out to CS if you have other game questions - https://bit.ly/stz_contactus Thank you for supporting Survival Tactics.
Good game
Response from developer
Hello, Brandon, We're sorry to hear the game is lacking players. To optimize the game to bring a better game experience to users, we'd love to gather more details of your opinion of the game. Kindly submit your comment to our customer care team by the following link: https://bit.ly/stz_contactus Thank you for playing Survival Tactics.
