Terrible experience
Terrible
App not working
After the last beta ios update app is not working and only show black screen,please fix it
Response from developer
We apologize for any inconvenience. If you need assistance, you can contact our Customer Support team through the following link: https://helpcenter.sivasdescalzo.com/hc/es/articles/4402500487954--C%C3%B3mo-contacto-con-Atenci%C3%B3n-al-Cliente.
Worst customer service BY FAR
I have no idea how this company has such high ratings. Maybe they only care about local customers and not international. They don’t reply for days or at all. You also can’t adjust your order within an hour whether cancelling or adding more, it’s really lovely. They also use the worst couriers on the planet aka UPS
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Apple Sign-in Bug: SVD app becomes unresponsive if the Apple sign-in option is dismissed
SVD app for iOS (version 3.15.0)
Hola. Gracias por tomarte el tiempo de leer esta reseña. Estoy informando un problema de software con su aplicación de iPhone.
Hay un problema inusual con la versión actual de la aplicación para iPhone.
Cuando se cancela el mensaje "Iniciar sesión con Apple", la aplicación deja de funcionar.
Nunca he visto que este problema ocurra con ninguna otra aplicación de iPhone antes. Es exclusivo de su aplicación.
Publicaré los pasos necesarios para reproducir este problema. Gracias por leer e investigar este problema.
Steps to Reproduce:
1. Download and launch the SVD app
2. Click through the Cloudflare confirmation
3. Click “Skip” to clear tutorial information
4. From the Log-in screen select the “Continue with Apple” option
5. From the “Sign in with Apple” pop-up select the “x” to dismiss the pop-up
Result: Dismissing the “Sign in with Apple” prompt inside of the SVD app results in the app becoming completely unresponsive
Expected: the SVD app should not become unresponsive if the “Sign in with Apple” prompt is dismissed
Hola. Gracias por tomarte el tiempo de leer esta reseña. Estoy informando un problema de software con su aplicación de iPhone.
Hay un problema inusual con la versión actual de la aplicación para iPhone.
Cuando se cancela el mensaje "Iniciar sesión con Apple", la aplicación deja de funcionar.
Nunca he visto que este problema ocurra con ninguna otra aplicación de iPhone antes. Es exclusivo de su aplicación.
Publicaré los pasos necesarios para reproducir este problema. Gracias por leer e investigar este problema.
Steps to Reproduce:
1. Download and launch the SVD app
2. Click through the Cloudflare confirmation
3. Click “Skip” to clear tutorial information
4. From the Log-in screen select the “Continue with Apple” option
5. From the “Sign in with Apple” pop-up select the “x” to dismiss the pop-up
Result: Dismissing the “Sign in with Apple” prompt inside of the SVD app results in the app becoming completely unresponsive
Expected: the SVD app should not become unresponsive if the “Sign in with Apple” prompt is dismissed
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Weird
Idk if it’s a iPhone issue or something but the app will not let me open it most days. I’m prompted with a captcha, then the screen half loads before you are put right back into the captcha screen again. It’s and endless loop after trying to delete the app, reset my phone, try different WiFi networks as well. Nothing seemed to fix this issues.
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Response from developer
We apologize for any inconvenience. If you need assistance, you can contact our Customer Support team through the following link: https://helpcenter.sivasdescalzo.com/hc/es/articles/4402500487954--C%C3%B3mo-contacto-con-Atenci%C3%B3n-al-Cliente.
