Bad
This app is the worse app I’ve ever used. Just bad. Absolutely no direction on how to set it up. My remotes back information has rubbed off so I have no information there. Just bad all over.
Does not work
App won’t scan and register remote
App is totally useless
There is nothing in the app once you use Bluetooth to locate your device. No controls, no settings. Just an option to “change the name” of this device. Why? What is the point?
The app functions, but poor UX and lack of automations
The app does serve to control my bed once configured, but there is quite a bit more functionality available with the existing hardware. Improvements on alarms/schedules and integration with iOS shortcuts to allow Siri automations would set Sven&Son apart.
Please redo this app
I know you guys don’t care whatsoever. But Jesus this looks like an intern made it. Please add more memory buttons there’s tons of space for it.
Doesn’t do anything!
Total waste of download. This “App” doesn’t control anything. When you spend this much for a bed, and it advertises an “App” uou rightfully expect the App to work. Grossly disappointing!!! I would give it zero stars if I could.
Works perfectly
This app works great , despite what other reviews are saying. After downloading select the model number you have connected. Then scan the QR code from the users manual or else you will get a blank screen. After scan both of my QR code from each of the separate manuals for my split king if then added a picture to each one so they would not get confused. I saved the settings. Now the app works every time.
10/16/2025
This is a two year update. The app still works perfectly. I can’t believe people are rating this app so low when they didn’t follow instructions.
10/16/2025
This is a two year update. The app still works perfectly. I can’t believe people are rating this app so low when they didn’t follow instructions.
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Does not work
The app does not work. There is no way to connect to the bed.
Don’t scan remote, use manual
FYI - In order for the remote buttons to show up, you need to scan the code on the manual. The instructions say you can scan the code on the physical remote as well, but this didn’t work for me. If you can’t find your manual, they have the downloads available on the website.
TLDR; App works. Terrible instructions. Read the manual.
TLDR; App works. Terrible instructions. Read the manual.
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No instructions on app
This app is worthless. I downloaded it, pulled up my bed and can’t get it to do anything
Won’t work!
This app worked for a couple months but now not at all on my side or husbands. Will not work with either of our phones. Please please fix this!!!
Terrible App
This app is horrible. You can’t set up the app no matter how you try. Bad instructions are mostly yo blame.
When you take a picture of the QR code it says wrong device and that’s it.
When you take a picture of the QR code it says wrong device and that’s it.
Application loads slow on phone.
Application loads very slow. Once it loads and you select a device it works very well. Most probably don’t realize it takes several minutes for it to blue tooth to your phone. Maybe this app needs to be tweaked a little to load more efficiently.
Sven, please rewrite this app
I’m in the process of selecting a new adjustable bed. As part of that, I’m looking at the apps for them. Reading through the reviews for Sven’s app, there seems to be consistent problems with a cryptic interface. Also, information that should be onscreen is in a separate manual. The nonsensical onscreen language that’s used in the app only adds to the mess. For example, the app says, “Enter the device controller interface.” I’m guessing that means that you should select your bed from a list.
Your Customer Support people apparently have a successful procedure to get the beds set up. I’m sure that they’ve written it all out. Why don’t you have them redo the screens for this app so that they make sense?
If you don’t think that it’s important enough to fix, calculate the costs of having staff explain things again and again for hours each month. Add that to the cost of losing customers and hopefully, you’ll understand that this is an important issue.
Your Customer Support people apparently have a successful procedure to get the beds set up. I’m sure that they’ve written it all out. Why don’t you have them redo the screens for this app so that they make sense?
If you don’t think that it’s important enough to fix, calculate the costs of having staff explain things again and again for hours each month. Add that to the cost of losing customers and hopefully, you’ll understand that this is an important issue.
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Missing controls
why are the control buttons on the app now all missing ?
Found Solution!
We like the bed frame control App but one side of our King frame stopped showing up on the Select Device page. I tried everything to get it to show up again and had given up and put in a call to their service people. While waiting for a call back I thought of one more possibility: disconnect power to the frame for a longer time in hopes that it would do a ‘hard reset’. IT WORKED!!! I left power off for around 10 to 15 minutes. When I reconnected power the missing side finally showed up on the Select Device list. So now both sides of the bed were listed. I selected the problem one and then had to rescan the the code pattern on the back of the remote controller (or in the manual) and everything finally worked! Hope this helps some of you all who had this problem. - Bob Hart
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App FIXED and a Feature request
I’ve had no issues with this frame for three years other than the app quit functioning a year or so ago.
I recently decided to see if I could make it functional.
I couldn’t locate my manual and had same issue as many negative reviews stated.
I could see and connect to the device but no controls.
After some experimenting I noticed an icon that let me allow camera access and scan a QR code on the back of my remote.
Works great now!
I also see there is an alarm function that I never knew I had!
DEVELOPER FEATURE REQUEST…
Can I enable the massage vibration during alarm? There is a selection for MEMORY 1 on alarm presets but I can only store the frame position into memory . Am I missing something or can this be added to app in future upgrades?
I recently decided to see if I could make it functional.
I couldn’t locate my manual and had same issue as many negative reviews stated.
I could see and connect to the device but no controls.
After some experimenting I noticed an icon that let me allow camera access and scan a QR code on the back of my remote.
Works great now!
I also see there is an alarm function that I never knew I had!
DEVELOPER FEATURE REQUEST…
Can I enable the massage vibration during alarm? There is a selection for MEMORY 1 on alarm presets but I can only store the frame position into memory . Am I missing something or can this be added to app in future upgrades?
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DONT GET THIS APP!!!!!!!!! No buttons at all!
All I see when I open is the bed’s name but when i click on it i see a few buttons above a BLANK SCREEN. I cant adjust any parts of the bed. I got it because i cant find the manual remote so im very unhappy.
Does not work
Can someone help me figure out how to get the app to work to control my bed please
The app works fine. Had it for years.
This app works totally fine. It does exactly what it’s supposed to do. Has worked across many iPhone versions and iOS releases. The only people who complain and review bomb it are the severely technically challenged.
