Rude awakening
Everything was going great. I used the app to set an alarm to go to tv/read mode to get me out of bed on weekdays. Fast forward to today, a Sunday, when I was rudely awakened by my bed lifting me out of a deep sleep. I triple checked my alarm settings, and Sunday is NOT checked. What gives?
Rudimentary, amateur, and flawed.
The app is very rudimentary and the UI is poorly organized. Aside from the basic up and down, most other features do not work reliably all. There is no reason the motion and massage can’t be all accessed from a single page. Longer massage time (or unlimited); more alarm options; snore detection turns itself off; under-bed light does not stay on (or could have a timer); alarm with massage does not work reliably. I suspect that because I listen to media on my phone to fall asleep, but that seems like a pretty typical activity that should not be a dealbreaker for using a sleep-related app.
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Shortcuts no longer work
The app is fine. It has the same functions as the remote. But the Siri Shortcuts are no longer working. “Bed base not found”
Won’t connect
After 10/06/25 update the app will no longer connect to my bed. Tried all troubleshooting options and no joy
Fraudulent
This app has never connected. If you bought bed because it said it has an app. It never connected. Customer support didn’t respond
